Management Training Internship in Rooms Division and F&B Service Department at Mövenpick Hotel Sukhumvit 15 Bangkok, Thailand
About the job
A rare management training opportunity is currently available in the Rooms Division and F&B Service department of Mövenpick Hotel Sukhumvit 15 Bangkok, a member of Accor family. Located in Bangkok city, Mövenpick has its own reputation for exceptional service and highly-qualified staff that are exceedingly sought after in the hospitality industry. Now you have a chance to join this hotel and have a life-changing experience in a beautiful country as Thailand. Just submit your application and let RMC Asia guide you!
Host: Mövenpick Hotel Sukhumvit 15 Bangkok
Destinations: Bangkok, Thailand
Department: Rooms Division and F&B Service
Program: Management Training
Duration: 6 - 12 months
Intake: Anytime in 2022
ROOMS DIVISION - RESPONSIBILITIES
Use of POS system
Take reservations and review the daily reservation and rates the accuracy
Manage room inventory in order to achieve optimal occupancy and revenue
Check-in arriving guests and check out the departing guests according to company standards
Register guests upon arrival and assign rooms
Assist guests in completing registration cards
Answer all incoming calls
Communication with all departments to fulfill guest requests
Handle complaints and fulfill special guest requests
Be aware of the surroundings of the property to be able to give directions and recommendations
Receive, note and deliver messages to guests and employees alike
Arrange and maintain the cleanliness of the reception area
Perform room checks before the check-in procedure and liaise with housekeeping regarding room requirements
Participate in departmental meetings
Compose invoices and settle payments
Cooperate with, and report directly to the Front Office Manager to improve the department
F&B SERVICE - RESPONSIBILITIES
Hold pre-and after-service meetings
Train employees in communication, customer service and product knowledge
Coordinate the staff and mediate between the front- and back of the house
Supervise daily operations
Create, adjust and implement policies to improve the overall operations and performance
Prepare and perform staff appraisal interviews
Participate in the monitoring of cost control and waste management
Ensure compliance with sanitation and safety regulations
Manage and distribute inventory in terms of goods and facilities
Handle customer complaints and special requests
Create ways to exceed customer expectations
Monitors and improves customer satisfaction
Create detailed reports on weekly, monthly and annual revenue and expenses
Design ways to promote the restaurant and reach potential future guests
Provided accommodation option
Lodging benefits (i.e. meals, transportation, uniform, laundry)
Arrival support (airport pick-up, housing arrangement)
Recruitment opportunity by the host
An unforgettable educational travel experience!
If you are interested in applying, please send your resume to: email@example.com.
Note: we will only get back to eligible applicants based on the pre-screening of applications.
12 months of related work and/or internship experience
22 years old and above
Enrolled students (Senior year for Bachelor’s degree, Postgraduate degree, Master’s degree)
Recent graduates (within last 36 months)
Major of study must be relevant to the internship position
School, college or university endorsement
Clean criminal record
No drug abuse
- Language required: English.
RMC Asia is a Bangkok-based Organization that promotes Educational Travel & Cultural Exchange Programs in Asia.
RMC Asia caters exclusively to the Hospitality & Tourism sector. We provide internship program opportunities for
young professionals to attain international work skills at luxury Host Organizations (hotels & resorts) in stunning
RMC Asia is affiliated with international hotel groups in Thailand, the United Arab Emirates, Qatar, the Maldives,
Vietnam, and other countries in Asia.
Our team of professionals assist students and recent graduates of post-secondary studies for placement in one of
our Educational Travel Program options. We specialize in identifying, screening, and selecting participants who will
make up the workforce of tomorrow!
We understand that finding the right people is a critical component for companies striving to meet their business
objectives and that it is of the utmost importance for young professionals to find the right career path. As such,
matching the right people with the right Internship or Management Training Program is our top priority.
For more information, please visit our website: www.rmcasia.org
and for inquiries, email us at: firstname.lastname@example.org