MSC Cruises

Posted

Housekeeping Manager

About the job

JOB PURPOSE

The Housekeeping Manager is the person responsible for the daily operations of the Housekeeping Department, ensuring that all Housekeeping Personnel carry out their assignments and providing the highest standard of cleanliness, disinfection and service to Guests in all accommodation, public and crew areas.

KEY ACCOUNTABILITIES

Ensure that the daily operations of the Housekeeping Department are carried out efficiently and in compliance with the Company Safety and Public Health requirements.

Implement the Standard Procedures and ensure they are respected for all the operations in the Housekeeping Department.

Ensure the highest standard of cleanliness, disinfection and service to Guests in all accommodations and public areas and to Crew in crew areas.Conduct training meetings with all Housekeeping Personnel based on MSC Standards, reviewing procedures, problems and comments highlighted in the most recent Comment Forms.

Provide detailed training on the use of cleaning chemicals, protective clothing and equipment assigned to the Housekeeping department.

Ensure all Personnel knows where to find and how to read the Material Data Safety Sheets relating to chemicals used in their duties, understands and responds to accidents that may be caused by these chemicals and/or equipment.

Effectively direct, support, train, develop and evaluate the Housekeeping team, identifying opportunities.

Administer absolute equality in assessments, promotions and positioning, regardless of race, gender, origin, gender orientation, religion, or family connections.

QUALIFICATIONS

Fluent in oral and written English. Ability to communicate in other principal European languages is highly desirable.High School graduate. Specialization in the hospitality field is desirable.Minimum of proven 5 years of experience as Housekeeping Manager on board Criues ships.Ability to work in a harmonious productive team environment.

Familiar with and able to use basic Windows–based programs, including Word, Excel, Outlook, and any current ship management program in use on assigned ship (training provided).

Proven multi-operational skills in Cruise Ship Housekeeping operations in a multinational environment.

Ability to manage the Hotel's Housekeeping section professionally, efficiently and economically.

Qualified (by documented experience) to comply with requirements of Social Accountability in fair and just human resource management techniques.

Documented understanding and application of Company sanitation protocols relating to areas covered in this position. VISA REQUIREMENTS

Valid passport (at least with 12 months validity before joining).

Department: Housekeeping

About you

See description

Language required: English.

The company

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.

Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

Join our team and see how much you can grow!

View profile