In line with corporate offices guidelines and under the supervision of the Maître D’Hôtel, the Sommelier oversees the inventory of all wine lists and trains of all dining service and bar colleagues in order to meet revenue targets assigned.
• Provides outstanding wine service in all restaurants, assists in the creation of wine menus;
• Pair wines with food: recommends wines that will complement the different styles of cuisine and different methods of food preparation;
• Increases wine sales by demonstrating personal attention, applying appropriate selling techniques and focusing on customer needs;
• Reports any complaints about wine service to the Maître D’Hôtel, ensuring fast and courteous response to guests;
• Provides wine knowledge training to dining service and bar colleagues on a regular basis;
• Oversees the inventory of wine and produces reports.
• Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
• High School certificate;
• Sommelier certificate;
• At least 1 year experience as Sommelier in 4/5 star restaurant, hotel or resort;
• Excellent knowledge of fine wines and premium beverages;
• Excellent communication and interpersonal skills;
• Passion for hospitality and customer service driven;
• Computer literacy;
• Cruise industry experience is an advantage;
• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is required before starting to work on board.
• Possess a valid passport and when possible a seaman book copy.
- Job type
- Geneva, Switzerland
- F&B other, F&B service, Sommelier
- Starting in
- As soon as possible
- Duration of the contract
MSC Cruises’ fleet of 17 modern and innovative ships is one of the most environmentally-advanced in the industry. The Company is committed to environmental stewardship and works to minimise and continuously reduce the environmental impact of its fleet both while at sea and ashore by employing innovative marine and environmental technologies. With a long-term goal to achieve zero emissions, MSC Cruises became the first major global cruise line to offset 100 per cent of its ships’ carbon emissions.
An industry-unprecedented €11.6 billion plan will see MSC Cruises’ contemporary fleet increase to 25 ships by 2027. Additionally, MSC Group’s Cruises Division is investing an additional €2 billion in a new luxury cruise brand comprising four super-yacht ships, launching one per year between 2023 and 2026.
Sailing to nearly 250 destinations across five continents, MSC Cruises brings together more than 180 nationalities from around the world, offering an enriching and immersive cruise experience inspired by the Company’s European heritage. Expect to find international dining, world-class entertainment, award-winning family programmes and the very latest guest-friendly technology onboard.
MSC Cruises is the only company in the world to receive the "7 Golden Pearls" award from Bureau Veritas, the global certification agency, in recognition of its high level of quality management and environmental responsibility. The Company has also achieved ISO 9001 and ISO 22000 certification for the quality and food safety of all aspects of its catering, both on shore and on board. Furthermore, MSC Cruises believes that global leadership brings increased responsibility towards the physical and human environments in which it operates. As such, a long term partnership with UNICEF was undertaken in 2009 to support UNICEF’s efforts at first to provide education to under privileged children in Brazil and anti-malaria solutions in various African countries. The partnership was renewed in 2014 to tackle malnutrition in developing countries and in emergency situations. Since the beginning of the partnership, over four million euros were raised.