Wine Butler
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Wine Butler

About the job

JOB PURPOSE

Are you knowledgeable in wines and you are enthusiastic for the enological world?

We are looking for profiles who can entice the guests' experience by sharing their wine knowledge , assisting in the selection of their preferred wine among our Menu offer.

In addition, you will be responsible for preparing and serving a diverse range of wines available at the venue while following the instructions provided by your Wine Specialist and service etiquette .

You will be explaining menu items to guests and ensuring their comfort and satisfaction, also advising on which extra bottles they can indulge in.

You will mainly be preparing and serving a variety of wine offered in the venue.


KEY ACCOUNTABILITIES

The candidate should possess comprehensive knowledge of wines in general, including knowledge of various wine regions and their unique characteristics.

The candidate should demonstrate evidence of good salesmanship, excellent verbal communication and customer service skills.

A positive, engaging personality and professional appearance are desirable qualities.


QUALIFICATIONS

The successful candidate should have a minimum of 3 years' experience in a similar role and preferably hold specific wine certificates or have completed related courses.

Fluency in English is required, with proficiency in a second language among the following would be desired: German, French, Spanish, Portuguese, Italian .

The candidate should demonstrate the ability to work well with others, remain calm and courteous even under pressure, and maintain a safe and organized work environment.

They should also be physically fit to walk and stand for extended periods.

A commitment to guest satisfaction and service excellence is essential, and the candidate must be willing to work as part of a high-energy, efficient team in a fast-paced environment.

Basic computer or handheld device skills are also required

VISA REQUIREMENTS

The ideal candidate must possess a valid passport with a minimum validity of 12 months and have STCW certification readily available.

Previous ship experience is preferred but not required.

About you

See description
  • Language required: English.

The company

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities
With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

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Wine Butler

No location specified

Full-time, Indefinite

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