[{{ $ctrl._job.status.name | translate}}] Guest Service Agent / Front Desk Agent
Nikki Beach Resort & Spa Dubai

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Job description

Can you manage all aspects of the guest experience functions, in accordance with property standards? Are you capable of implementing and maintaining service and management philosophy which serves as a guide to respective associates within this section? Are you familiar with day to day cash handling, checkin checkout procedures, etc? Are you aware that the role is responsible for managing the first impressions of our guests and, therefore, must oversee the entire guest experience operations to maintain high standards sales attitude and promotes the hotel brand, use up-selling techniques to promote hotel services and facilities, policies, and procedures are met to satisfaction? Are you prepared and well-informed to deliver guests an exceptional experience from touch down to take off? If you have answered yes to all of our questions above, you might be fit for this role.


•Fresh graduates with quick learning ability or having completed an internship in front office or rooms division with a 5 star hotel property
•Minimum 2 years in a similar role is a plus
•Familiarity with OPERA, PMS, PROTEL and any front office POS system is essential
•Excellent written and spoken English is a must
Job type
Fulltime job
Dubai, United Arab Emirates
Front Office reception
Starting in
As soon as possible
Latest start date
June 2018
More than 1 year

Nikki Beach Resort & Spa Dubai

A collection of 117 rooms and suites, as well as 15 ultra-deluxe villas and 63 lifestyle residence units, await the most discerning world travelers. The 5-star Dubai lifestyle beachfront resort will feature spectacular views over the Arabian Gulf and of the awe-inspiring Dubai skyline, with unique in-room features such as a bespoke entertainment wall, MyBar, mood light system and oversized bathrooms. Some will even benefit from private pools and decks. The resort will offer refined cuisine in its five restaurants and lounges, as well as an exclusive Nikki Spa.

Nikki Beach Resort & Spa Dubai is located on the waterfront of Pearl Jumeira, allowing guests to enjoy the Arabian Gulf’s blue waters and stunning panoramic views from almost every corner of the property. This exclusive enclave is perfectly placed for accessing Dubai’s spectacular shopping malls and tourist attractions, just 14Km from Dubai International Airport and 7Km from Downtown Dubai.

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