Server

Belize Island Holdings, Ltd. is a subsidiary of Norwegian Cruise Line Holdings, Ltd. Harvest Caye in Southern Belize is the Caribbean’s premier island destination. Guests can immerse themselves in natural beauty and culture on a 75-acre oasis featuring an expansive pool with a swim-up bar, salt-water lagoon for water sports, exclusive 7-acre beach and exciting shore excursions ranging from zip lining across the island to jet skiing in the Caribbean sea; also, other activities including parasailing to view the beautiful island from approximately 200 feet above, and snorkeling the world’s second largest barrier reef. The island is home to an incredible Nature Center, focused on wildlife conservation for the country of Belize, as well as providing guests with an activity to immerse themselves in nature and to learn about native species in the area. Whether you are trying to relax on a villa by the water, or zip line 90 feet up throughout the island, opportunity for fun and enjoyment is available everywhere you look. Belize Island Holdings, Ltd. is a subsidiary of Norwegian Cruise Line Holdings, Ltd. Harvest Caye in Southern Belize is the Caribbean’s premier island destination. Guests can immerse themselves in natural beauty and culture on a 75-acre oasis featuring an expansive pool with a swim-up bar, salt-water lagoon for water sports, exclusive 7-acre beach and exciting shore excursions ranging from zip lining across the island to jet skiing in the Caribbean sea; also, other activities including parasailing to view the beautiful island from approximately 200 feet above, and snorkeling the world’s second largest barrier reef. The island is home to an incredible Nature Center, focused on wildlife conservation for the country of Belize, as well as providing guests with an activity to immerse themselves in nature and to learn about native species in the area. Whether you are trying to relax on a villa by the water, or zip line 90 feet up throughout the island, opportunity for fun and enjoyment is available everywhere you look.

Occupational Summary

Responsible for providing excellent service, guidingguests through the menu, and answering questions. Taking and delivering orders in a timely manner. Exceed Service expectations.

Duties and Responsibilities

• Is always in compliance with the company's uniform and grooming standards.
• Maintain good work relationships with fellow staff members.
• Assist the host with greeting and seating when necessary.
• Ensure a harassment-free environment through proper personal conduct.
• Use respectful language with Guests, Staff Members, and Managers always.
• Respond appropriately in emergency situations to avoid danger to self, Staff Members, and Guests, always remain calm.
• Understand, comply with, and enforce all company policies and procedures.
• Responsible for promoting and maximizing beverage and food sales in the assigned workplace, while following and ensuring that all company beverage service standards are being adhered to.
• Accurately enter Food and beverage orders and deliver to guests in a timely manner.
• Communicate and establish rapport with guests.
• Ensures that company policy regarding the legal drinking age is followed, and practices responsible service of alcoholic beverages.
• Possess full knowledge of food and beverage products.
• Conduct final quality check on the food and drinks before it is presented to the guest; maintain specifications by serving only items that are made properly.
• Maintains an attentive and proactive approach offering consecutive rounds of drinks, assuring satisfaction with the products served.
• Strives always to up-sell to a better quality of premium, super-premium products and recommends suggested beverages when guests ask for assistance in selecting them.
• Practice full hands in /full hands out.
• Prioritize and complete all opening, side, and closing duties.
• Pre-bus tables as needed and maintain an organized and clean service station.
• Responsible for the correct registering & and proper handling of all individual checks & and sales transactions generated in the assigned workstation.
• Ensure accurate balancing of all cash transactions at the end of the shift
• Ask for help whenever it is needed.
• Understand and utilize all safety and sanitation practices as in the health and safety program.
• Complete required and ongoing training for the position
• Assist management in training new staff members within the department when applicable.
• Notify the manager of low inventory.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

QUALIFICATIONS

• High School diploma or equivalent certifications
• 2 years’ experience in the F&B department would be an asset.

PHYSICAL REQUIREMENTS

• While performing the essential functions of this job, all team members are required to stand,walk long distances,use hands to touch, handle, or feel; reach with hands and arms; and talk, hear, taste, and smell. All positions require repetitive motion of bending, climbing, going up and down stairs, and lifting more than 25 pounds. This job requires specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• All team members must be physically able to participate in emergency lifesaving procedures and drills. All positions require full use and range of arms and legs as well as full visual, verbal, and hearing abilities to receive and give instructions in the event of an emergency.

• Work within different temperature changes, indoors to outdoors.
• Able to pass a basic safety course.
• This is a minimal description of duties. Other work requirements may be necessary and assigned as part of the company policy.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Contact BIHL:

Telephone # (501) 521-2500

Malacate Area, Independence Village

Belize C.A.