You ensure that all runs smoothly during the customer's stay. You are involved from the customer's arrival in the hotel, through to their paying and check-out. Other duties: - Answering the telephone and taking reservations - Handling the cash register and billing - Keeping the accounts - reimbursements, payment of deferred travel agency invoices...
Education Level: Bachelor / Licence Study area: Tourism
Santjoan Despi, Spain
Front Office reception
Duration of the contract
Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in almost 4,800 hotels, resorts, and residences across 100 countries. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years. Beyond accommodations, Accor enables new ways to live, work, and play with Food&Beverage, nightlife, wellbeing, and coworking brands. To drive business performance, Accor’s portfolio of business accelerators amplifies hospitality distribution, operations, and experiences. Guests have access to one of the world’s most attractive hotel loyalty programs. Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 – Acting Here endeavours to act for “positive hospitality”, while Accor Solidarity, the endowment fund, empowers disadvantaged people through professional training and access to employment.