STAGE EN RÉCEPTION H/F
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STAGE EN RÉCEPTION H/F

Novotel Lyon Nord Porte de Lyon

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STAGE EN RÉCEPTION H/F

About the job

Vous êtes le garant du bon déroulement du séjour des clients dans l'hôtel. Vous intervenez lors de la constitution du dossier client lors de son arrivée au règlement des prestations lors de son départ. Autres missions: - Assurer le standard téléphonique et prendre les réservations - Gérer la caisse et les facturations ...

About you

Tu souhaites gagner en compétences dans un métier d’accueil dans un hotel **** au Nord de Lyon ?
Ce stage est fait pour toi !
Viens rejoindre notre équipe dynamique et motivée de Mai/Juin à Septembre 2020.
Tes missions seront les suivantes :

-Contrôle/ vérification des réservations
-Accueil Client. Check-in/ Check-out
-Réservations individuelles
-Fidélisation Clients
-Traitement des demandes clients

De plus tu as :
-2 jours de repos par semaine.
-Possibilité de logement sur place
Alors n’hésites pas et rejoins-nous !!

Contactes-moi par mail ou par téléphone :
Séverine Houssemaine
H0437-na@accor.com
04 72 17 29 29

Education Level: Others
Study area: Other
Optional languages: English
  • Languages required: French and English.

The company

We are far more than a worldwide leader. We are more than 290,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

WE ARE ACCOR
Our leadership is bold. Our agility thrives on open innovation and we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to the most diversified & best performing integrated hospitality ecosystem. Our industry-defining tools catalyze stable growth, driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally about people and our success relies on our Heartists® to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed to sustainability, with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders: Heartists®, owners, partners, guests and communities.

OUR INTEGRATED HOSPITALITY ECOSYSTEL
Our strong ecosystem of brands, value-added services & solutions, and powerful loyalty program allows us to constantly reinvent unique experiences and services for our clients in line with their evolving needs and new ways of living, traveling and working, from hotel stays to restaurants, to working and meeting. For our partners, we also maximize performance and value, thanks to our complete range of business solutions and expertise.

This unmatched ecosystem creates memorable lifestyle experiences, expanding hospitality beyond hotel walls to elevate everyday moments. And brings to life the vision of Augmented Hospitality at the core of our business, a refined vision of hospitality and the tailor-made services we can provide to a community of clients made up of guests and locals alike.

OUR UNRIVALED PORTFOLIO OF BRANDS
Accor offers the most diverse brand portfolio of the industry with 40+ hotel brands across all segments, from luxury to economy, as well as entertainment, restaurants & bars, coworking and business services & solutions to boost performance.

OUR GLOBAL FOOTPRINT
The Group is established in 110 countries and we are constantly expanding our presence and leadership across the world.

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STAGE EN RÉCEPTION H/F

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