F&B Director - Cluster Novotel e Mercure Lisboa
F&B Director - Cluster Novotel e Mercure Lisboa

Novotel & Mercure Lisbon


F&B Director - Cluster Novotel e Mercure Lisboa

About the job

Job Description
A fantastic opportunity has arisen to lead the F&B operations of Novotel and Mercure Lisboa as Cluster F&B Director!

Work Experience
What do we expect from you:

• Ensuring that all service standards are followed;

• Implement and streamline menus, innovative concepts and promotions so that our offer is more attractive and popular;

• Lead and support all sections of the F&B department in meeting their financial and operational goals;

• Actively participate in the preparation, execution and control of the annual budget;

• Develop, implement and monitor the department's business/marketing plan and budget; analyze, forecast, monitor and continuously control operating costs in order to meet/exceed management/budget objectives;

• Animate F&B points of sale, always respecting the framework of corporate standards;

• Ensuring the implementation of the best standards in customer service and constantly looking for ways to improve the product and service, as well as increase sales and margins;

• Responding to customer trends, needs, problems, comments and concerns to ensure a quality experience, boost future sales and increase hotel reputation;

• Assume the recruitment and selection of your team members as well as their training, development and evaluation;

• Implement and monitor all company programs ensuring their compliance; follow departmental policies, procedures, and service standards;

• Follow-up and monitoring of the HACCP rules in force for both hotels.

Who are you:

• Passion, curiosity, creativity and demand for quality in the F&B dimension and in its relationship with the other departments;

• Degree in hotel management or similar

• Leadership/supervision experience in the F&B department.

• International experience or in international chains is a preference.

• Fluent Portuguese and English is essential. Proficiency in the French language is an advantage.

• Extensive knowledge of operations

• Leading by example and strong orientation to manage people, creating a team culture and outlining clear goals to enhance teams

• Excellent communication skills

• Ability to train and develop leaders

• Ability to budget, manage and forecast costs, with a strong sense of anticipation and organization

• Excellent computer skills and operating systems management

• Integration in an international hotel group

• Benefits accordingly to the role and relevant experience

• Annual performance bonus

About you

  • Languages required: English and Portuguese.

The company

Want to know a bit more about our hotels?
Searching for the best talented people that want to work in our city is our mission. WANT TO BE PART OF IT? We look forward to welcome you

Regarding the Novotel:
The 4-star Novotel Lisboa hotel is ideal for family vacations and business trips. The hotel has good public transport links, offering access to the historic center of Lisbon in just 10 minutes. The closest metro station is Fundação Calouste Gulbenkian, ju st a 5-minute walk from the hotel. The Novotel Lisboa boasts 6 spacious meeting rooms (3 with natural light). Free WIFI, swimming pool, fitness club, Bicicleta restaurant, bar and garage at this Novotel hotel.

Regarding the Mercure:
The Mercure Lisboa Hotel is a 4-star hotel in Lisbon, the city of Fado music, recognized as Intangible Cultural Heritage. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI Internet access. Enjoy the covered heated rooftop swimming pool, with panoramic views over the Águas Livres Aqueduct. Close to the Jardim do Zoológico metro station, the historical center of the city is easily accessible! The hotel also has 5 meeting rooms.

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F&B Director - Cluster Novotel e Mercure Lisboa

Lisbon, Portugal

Full-time, Indefinite

Start Date:As soon as possible