STAGE Réceptionniste H/ F
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STAGE Réceptionniste H/ F

Novotel Paris Les Halles

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STAGE Réceptionniste H/ F

About the job

« Accueillir et créer une ambiance conviviale à nos clients du monde entier » telle est notre mission. Et si elle devenait aussi la vôtre ?

Au sein d'un cadre idéal en plein cœur de Paris et sous la responsabilité de notre Chef de réception et son Adjointe, en tant que Stagiaire Réceptionniste Tournant de jour, vous aurez en charge :

D'accueillir personnellement et chaleureusement le client, le renseigner et l’assister pendant toute la durée de son séjour en répondant à toutes ses demandes,

De fidéliser le client en lui garantissant la qualité de la prestation qui lui est proposée,

D’assurer les opérations liées à l’arrivée et au départ du client (enregistrement, ouverture de ligne téléphonique…),

De gérer la facturation, l’encaissement et le fonds de caisse pendant le service,

De contrôler le « rapport chambre » et échanger avec la gouvernante générale en cas de changement.



Ce que l’on attend de vous ?
La passion … de faire découvrir de nouvelles expériences avec nos clients !
Le plaisir… d'accueillir nos clients
L’envie … de réserver à nos clients des attentions particulières

About you



Education Level: A level
Study area: Hospitality
Optional languages: Spanish

The company

We are far more than a worldwide leader. We are more than 290,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

WE ARE ACCOR
Our leadership is bold. Our agility thrives on open innovation and we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to the most diversified & best performing integrated hospitality ecosystem. Our industry-defining tools catalyze stable growth, driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally about people and our success relies on our Heartists® to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed to sustainability, with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders: Heartists®, owners, partners, guests and communities.

OUR INTEGRATED HOSPITALITY ECOSYSTEL
Our strong ecosystem of brands, value-added services & solutions, and powerful loyalty program allows us to constantly reinvent unique experiences and services for our clients in line with their evolving needs and new ways of living, traveling and working, from hotel stays to restaurants, to working and meeting. For our partners, we also maximize performance and value, thanks to our complete range of business solutions and expertise.

This unmatched ecosystem creates memorable lifestyle experiences, expanding hospitality beyond hotel walls to elevate everyday moments. And brings to life the vision of Augmented Hospitality at the core of our business, a refined vision of hospitality and the tailor-made services we can provide to a community of clients made up of guests and locals alike.

OUR UNRIVALED PORTFOLIO OF BRANDS
Accor offers the most diverse brand portfolio of the industry with 40+ hotel brands across all segments, from luxury to economy, as well as entertainment, restaurants & bars, coworking and business services & solutions to boost performance.

OUR GLOBAL FOOTPRINT
The Group is established in 110 countries and we are constantly expanding our presence and leadership across the world.

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STAGE Réceptionniste H/ F

Paris, France

Internship, 6 months

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