- Allocated to our Le Club Lounge (Exclusive Lounge for Le Club Members) - Ensure that inquiries and requests are correctly faces with courtesy and efficiency at all times. - Ambassador of the Accor Loyalty program Le Club and Advantage Plus - Enroll Le Club New members in order to reach the target fix by Accor. - Perform check-in, check - out or room change procedures. - Encouraged guest to complete the hotel satisfaction survey in order to reach the monthly target. - Be aware of the complete range of services and facilities which are offer at the Novotel Phuket Vintage Park Resort. - Project to accomplish during the Internship. To be define once at the hotel
Excel,Word,Opéra Education Level: Bachelor / Licence Study area: Hospitality Management
Internship, Graduate program
Front Office reception
As soon as possible
Duration of the contract
Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in almost 4,800 hotels, resorts, and residences across 100 countries. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years. Beyond accommodations, Accor enables new ways to live, work, and play with Food&Beverage, nightlife, wellbeing, and coworking brands. To drive business performance, Accor’s portfolio of business accelerators amplifies hospitality distribution, operations, and experiences. Guests have access to one of the world’s most attractive hotel loyalty programs. Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 – Acting Here endeavours to act for “positive hospitality”, while Accor Solidarity, the endowment fund, empowers disadvantaged people through professional training and access to employment.