[{{ $ctrl._job.status.name | translate}}] Reservations Agent
Novotel World Trade Centre


Job description

• Maintain knowledge of and accessall functions of the computer and manual
• Process all reservation queries, changes and cancellations received by phone,
facsimile, e-mail, internally and through corporate reservations.
• Efficiently and promptly establishing the correspondence service to guest
• Oversees the daily movement of guest activities and able to resolve guest
complaints and to establish an amicable relation with clients and customers of
the hotel.
• Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability.


· Good interpersonal skills and self-confident
· Guest oriented and service minded, with attention to quality
· Good sales skills
· Dynamic
· Good presentation
· A thorough and organised approach
Job type
Dubai, United Arab Emirates
Starting in
As soon as possible
Latest start date
June 2018

Novotel World Trade Centre

Check in to 4-star comfort right at the Novotel World Trade Centre Dubai hotel. Your airy contemporary room gives you space to spread out and work or relax with the skyline views. Start the day fresh with a dip in the pool and a buffet breakfast off the trendy lobby, and wind it up with live jazz at Blue Bar at Novotel.

When it comes to business and tourism, no hotel could be more convenient and central than the Novotel Dubai World Trade Centre. Part of the Dubai Convention and Exhibition Centre, the hotel is only minutes from Dubai Mall, the Dubai International Finance Centre, Bur Dubai, Deira, and many other points of interest. Enjoy scheduled complimentary shuttles to major shopping malls. The World Trade Centre Metro station is on our doorstep, and the airport is just a 10 minute drive away.

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