Telephone Operator
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Telephone Operator

About the job

• To carry out all the Day-to-Day Front office operations associated with the guests.
• Responsible for all communication, in – going and out- going thus maintaining the hotel image
• Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
• To assist the guest efficiently, courteously and professionally in all Front Office duties, as per the internal procedures. Handle any guest complaints and/or remarks; provides a response as soon as possible
• Following up guest comments by trying to find a solution for every problem raised.
• Project a good image of the hotel by establishing good P.R through the telephone
• Assist guests when necessary e.g. calling for doctor/ obtaining the telephone number
• Has an impeccable attitude which conveys the image of the brand and hotel

About you

• Computer Literate
• Good interpersonal skills, guest oriented and service minded
• Team spirit
• Good listening skills and ability to anticipate
• Good presentation and confident speaking skills
• Dynamic
• Sales oriented
Excel
Opéra
Word

The company

Check in to 4-star comfort right at the Novotel World Trade Centre Dubai hotel. Your airy contemporary room gives you space to spread out and work or relax with the skyline views. Start the day fresh with a dip in the pool and a buffet breakfast off the trendy lobby, and wind it up with live jazz at Blue Bar at Novotel.

When it comes to business and tourism, no hotel could be more convenient and central than the Novotel Dubai World Trade Centre. Part of the Dubai Convention and Exhibition Centre, the hotel is only minutes from Dubai Mall, the Dubai International Finance Centre, Bur Dubai, Deira, and many other points of interest. Enjoy scheduled complimentary shuttles to major shopping malls. The World Trade Centre Metro station is on our doorstep, and the airport is just a 10 minute drive away.

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Telephone Operator

Dubai, United Arab Emirates

Full-time, Indefinite

Start Date:

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