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Reservations Agents/Supervisor
O'Donoghue Ring Collection

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Job description

The O'Donoghue Ring Hotel Group consists of 4 hotels based in Kerry. It comprises of the Killarney Plaza Hotel, Killarney Towers Hotel, Killarney Avenue Hotel and the River Island Hotel.

We are currently recruiting a Full and Part Time Reservations Agents to join our team.

We are looking for an experienced individual with passion, drive and enthusiasm for the role, someone with a proven track record in a similar position and has the ability to work within a team.

Specific responsibilities include:

To maximize room revenue & occupancy percentage
To process Reservation bookings
To ensure that all sales opportunities are maximized
To ensure all guest requests are communicated to all departments
To update hotel availability and constantly update the reservations system

Requirements

Successful applicants must have:

Previous experience in an associated role essential.
Ability to organize
Passionate about customer care
Must have excellent written & spoken English

Details

Job type
Full-time
Location
County Kerry, Ireland
Department
Reservations, Guest Relations, Reception, Room Division Management, Telephone Operator
Languages
English
Starting in
As soon as possible
Duration of the contract
12 months
Positions available
6
Accommodation
Accommodation Assistance is available
Other benefits
We provide the following; Full Staff Meals in Canteens Staff Uniform Full Staff benefits on start date including access to gyms and leisure Staff discount card for our Food & Beverage Units and hotels stays

O'Donoghue Ring Collection

The family owned O' Donoghue Ring Collection is a collection of Hotels, Self Catering Apartments, independent bars and restaurants in Kerry, Ireland which are ideally located for exploring. Not only a great destination to visit but to also a wonderful place to live and work.

As part of the collection we focus heavily on our food and beverage in our independent bar & restaurants ~ https://thetanyardkillarney.ie/ https://cafeduparckillarney.ie/ and we are also opening something very special this summer 2021. Our independent spaces allow us to meet and exceed our passion for food and creativity.

A key part of our collection is our people and the culture. We nurture and develop our people at all different levels. Over the last number of year we have introduced workvivio for our teams to enhance staff engagement and FLOW our online training platform while also focusing on staff development, training and standards.

We are present with our people

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