Room Attendant

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Room Attendant
Oetker Collection

Posted
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Job description



INFORMATION


Oetker Collection  hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, The Woodward in Geneva, Hotel La Palma in Capri (opening Spring 2022) and more than 150 private villas around the globe.

The Lanesborough is one of our Oetker Collection Masterpiece.

The Lanesborough – classically British service in a remarkably vibrant and elegant London residence.

By joining our teams, you are committed to respecting the values that make The Lanesborough and Oetker Collection famous.

The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of The Lanesborough are waiting for you to have an exceptional experience!

JOB DESCRIPTION


Contract

Casual 12-18 month

Start


Place

London, United Kingdom

MISSIONS

We are looking for a talented and passionate Room Attendant to join a fantastic team at the Lanesborough.

As a Room Attendant you will be fully aware of The Lanesborough Culture, Service Experience and Guests Recognition that The Lanesborough is renowned for. You will be able to promote and be confident with all facilities offered in the hotel and it would be your responsibility to look after guestrooms and ensure that the highest level of cleanliness and standards are maintained. Communication is essential with all departments; especially Reception, Butlers, In Room Dining, Maintenance and communicating with Floor Supervisors. A key focus is to also engage with guests when necessary and ensure that all requests (whether relating to housekeeping or not) are taken ownership of and followed through. The Housekeeping department is key to ensuring the guests feel secure and safe in the knowledge that their guest room is treated with care and confidentiality, thereby creating the comfort of their home environment at The Lanesborough.

BENEFITS

  • Dental and Optical Benefits
  • Season Ticket Loan
  • Private Medical Insurance
  • Meals on Duty
  • Enhanced Pension Scheme
  • Tailored Uniforms
  • Cycle Scheme (Loan to Purchase)
  • Dry Cleaning (Non Uniformed Ambassadors)
  • Training & Development Plans
  • Social Committee Activities
  • Training Fund Assistance
  • Awards & Recognition Programs


PROFILE

  • Basic command of the English language and a second language would be preferred
  • Immaculate grooming standards.
  • The ability to work flexible working hours
  • Great organisational skills
  • Show drive and passion for Excellent Customer Service
  • Please note this role requires an element of manual handling


If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.

Details

Job type
Full-time
Location
London, United Kingdom
Department
Housekeeping
Starting in
As soon as possible
Duration of the contract
Indefinite

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