[{{ $ctrl._job.status.name | translate}}] Guest Relations Manager
One&Only; Royal Mirage, Dubai


Job description

We are currently looking for passionate and committed individual who can lead our Guest Relations team. In this role, you will be reporting directly to the Director of Rooms and will be fully responsible in overseeing the day to day operations of the Guest Relations Departments. Additionally, driving the team to achieve an efficient and seamless guest check-in/check-out procedures, aiming to provide an enjoyable and extraordinary One&Only experience and ensuring that we “blow away our guests” at all times.


-Bachelor Degree in Hospitality Management / Business Administration / Commerce / Hotel & Restaurant Management or any other related courses
-Minimum 1-2 years’ experience in a similar capacity in an upscale 5* hotel/resort environment
-Excellent communication in verbal and written English language, fluency in another European language is essential, Ability to speak Arabic will be an added advantage.
-Naturally self-motivated, demonstrates excellent leadership skill and able to provide trainings in driving departmental training programs
-Strong technical competency in MS Office, Opera and Micros Pack
-Ability to work in a multicultural and challenging working environment, European / Middle East/GCC experience is an advantage
Job type
Dubai, United Arab Emirates
Rooms division
English, German (optional), French (optional), Italian (optional), Spanish (optional)
Starting in
As soon as possible
More than 1 year
Positions available
Other benefits
Expat Package

One&Only; Royal Mirage, Dubai

Between the timeless desert and the cosmopolitan charms of the coast, rise majestic palms reflected in cool oasis waters. This is One&Only; Royal Mirage, a stylish place of intricate arches, domes, towers and courtyards. In a thriving world-class city renowned for its soaring skyscrapers, One&Only; Royal Mirage recalls the romance of Old Arabia, with 65 acres of lush green lawns and immaculate flower beds set along a kilometre of private beachfront.

With mesmerising splendour, One&Only; Royal Mirage is conjured of three distinct environments, offering an exceptional range of accommodation choices: The Palace, Arabian Court and Residence & Spa.

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