[{{ $ctrl._job.status.name | translate}}] Guest Sales Executive
onefinestay

Posted

Job description

onefinestay is looking for a Guest Sales Executive within our Guest Sales Team: a results-driven travel advisor to actively sell reservations for properties in specific destinations. You will provide appropriate suggestions for every new guest in order to boost top-line revenue growth, customer acquisition levels and profitability, based on your knowledge and expertise in specific destinations on which you will be trained.

The Guest Sales team handles inquiries for guests looking to stay in any of our properties around the globe. They are experts on the destinations they sell and our services and learn about guests’ preferences in order to match them with the best homes available.

The Guest Sales Executive is responsible for getting reservations across the line for properties in locations in which they are trained to sell. They will be involved in assisting VIP Account Leaders or New Business Team Leaders whenever necessary; we have many locations around the globe and not everyone is trained to sell everywhere so we need to help each other and share knowledge.

*Please note their may be a possibility for a remote working arrangement for the right candidate*

Duties and responsibilities

  • Present, promote and sell onefinestay properties with strong negotiation tactics to new guests who have inquired about your destinations, effectively meeting their needs. This may include promoting services we sell in the region if it can help to confirm a booking or bring in additional revenue.

  • Assist VIP Account Leaders and New Business Team Leaders (with high-value bookings) by sharing knowledge and expertise about destinations.

  • Establish, develop and maintain positive customer relationships to ensure guests’ satisfaction and future sales.

  • Achieve agreed upon sales targets and outcomes such as revenue targets, account reach out, or conversion.

  • Track leads and status reports, and follow up with guests.

  • Share ideas with management (e.g. Regional Managers) about customer needs, problems, interests, competitive activities, and potential for new properties and services.

  • Maintain professional and technical knowledge about your destinations by attending cross-training and establishing strong relationships with Stay Managers, PMC’s, or local teams.

  • Continuously improve through feedback.

Qualifications and experience

  • Proven track record of strong performance in sales

  • Ability to effectively collaborate with colleagues

  • Familiarity with CRM practices

  • Prioritization, time management and organizational skills

  • Product & destination knowledge

Why join us?

  • Accelerated accountability and learning

  • An exposure to a wide range of jobs in the organization

  • A relaxed and challenging work environment with people like you

Requirements

See description

Job type
Fulltime job
Location
Los Angeles, CA, United States
Department
Sales & Marketing
Languages
English
Starting in
As soon as possible

onefinestay

We started onefinestay to give people a new way to experience a place – staying in the finest homes in our favourite cities, with an unprecedented level of service and care. We're the only company that visits and vets each home in person.

We’re bringing handmade hospitality to the world’s greatest cities. And we’re looking for talent to help us build it, evangelise about it, and deliver it to create great experiences. We’re doing something no one has ever done before and there are myriad things we need help with. Whether it’s to take care of our guests and our members (and their homes), sell onefinestay to homeowners and would-be guests, or refine our background operations, we’re setting ourselves the highest standards, scrutinising our processes and generally bending technology to our will.

Can you picture yourself bringing handmade hospitality to the world’s greatest cities? We’re looking for people who treat their work as a craft and want to make an impact from the first minute. Are you that special someone? Come. Join us - find out more at onefinestay.com/jobs

Other suggested jobs

{{:: 'Cruise Sales Representative' | ellipsis : 40 : true }}

{{:: 'Tourico Holidays' | ellipsis : 35 : true }}

{{:: 'Contact Center Sales Manager' | ellipsis : 40 : true }}

{{:: 'Tourico Holidays' | ellipsis : 35 : true }}
Other jobs
Team Leader
Paris, France
Meet and Greeter
London, United Kingdom
View 3 other offers