Housekeeping Supervisor
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Housekeeping Supervisor

About the job

Our Housekeeping Supervisors are assigned to manage high level home cleaning, auditing, supervising, training and preparing homes in different properties across London. Responsible to supervise the set up and cleanliness of homes before/after and during guest bookings and manages the housekeeping team members.

 Candidate specification

  • Completes quality assurance checks in the home
  • VIP specialised cleaning and home preparation
  • Specialised deep cleaning of frequently turned homes/maid services and as assigned
  • Completing provision, de-provisioning of homes including detailed storing of homeowner items
  • Completes all home activities as scheduling dictates
  • Reports damage and maintenance as required
  • Managing relationships with homeowners and guests with home cleaning issues
  • Works closely with the service team and provides regular updates
  • Troubleshooting situations in the field
  • Provides on the job coaching and training to team leaders, demi’s and team members
  • Works closely with the head of housekeeping operations to maintain cleanliness and brand standards
  • Assists with recruitment and training days where appropriate
  • Leads the housekeeping team for assigned activities
  • Ensure compliance with home rules

Hiring Requirements

  • Able to travel around London
  • Knowledge of cleaning chemicals and processes
  • Extensive knowledge of i-phone and apps
  • Able to communicate effectively with managers and subordinates
  • Able to effectively mentor and motivate teams
  • Able to work positively in a diverse housekeeping environment
  • This role is for 8 months on a fixed term basis

 

About you

See description
  • Language required: English.

The company

We started onefinestay to give people a new way to experience a place – staying in the finest homes in our favourite cities, with an unprecedented level of service and care. We're the only company that visits and vets each home in person.

We’re bringing handmade hospitality to the world’s greatest cities. And we’re looking for talent to help us build it, evangelise about it, and deliver it to create great experiences. We’re doing something no one has ever done before and there are myriad things we need help with. Whether it’s to take care of our guests and our members (and their homes), sell onefinestay to homeowners and would-be guests, or refine our background operations, we’re setting ourselves the highest standards, scrutinising our processes and generally bending technology to our will.

Can you picture yourself bringing handmade hospitality to the world’s greatest cities? We’re looking for people who treat their work as a craft and want to make an impact from the first minute. Are you that special someone? Come. Join us - find out more at onefinestay.com/jobs

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Housekeeping Supervisor

England, United Kingdom

Full-time, Indefinite

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