Maintenance Field Technician
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Maintenance Field Technician

onefinestay - London

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Maintenance Field Technician

About the job

Role purpose

onefinestay is looking for a driven and enthusiastic Field Technician to join our Property Management team and help keep our homeowners’ homes in tip-top condition for them, and of course our valued guests.

You''ll have a strong work ethic and be practical, efficient and adaptable. You take pride in doing a job thoroughly - and in record time. You''ll also know when to ask for help from our network of specialists where required. You’re always presentable and able to interact with a variety of different people, including our guests, homeowners and staff.

The role being field based, you must have excellent communication skills to ensure you are aligned with the office based team and know when and what to flag to us. We also need you to think on your feet! You will be our eyes, ears (and hands!) in our homes.

onefinestay is a seasonal business and our peaks can be fast-paced but also rewarding. The candidate should be willing to go that extra mile and will at times need to roll their sleeves up and get on with it. That said we like to be flexible the other way, with other early finishes and flexible in days off.

Duties and responsibilities

  • Working independently in the field:  you’ll attend work in multiple homes across London each day.

  • You will be based out of our Park Royal warehouse in North Acton

  • Completion of a wide range of basic maintenance tasks to include (but not limited to) plumbing, electrical work, carpentry and decorating.

  • Managing your daily workload, estimating time on the job and the costs of any necessary repair.

  • The ability to draw up complex quotes if needed.

  • Sending feedback from each job to the office team, including receipts for any materials purchased.

  • Highlighting jobs where a specialist is required.

  • Flexing into other teams to support on discrete tasks dependent on business needs.

  • Supporting manager and team on projects as required.

Qualifications and experience

  • Previous property maintenance experience is essential.

  • You have basic plumbing, electrical, carpentry, joinery, painting and decorating skills (or at least a good number of these).

  • Proven client facing experience, impeccable manners and a positive can do attitude.

  • Excellent communication skills.

  • Confident with using an iPhone to manage daily work.

  • Basic IT skills.

  • Fluent in spoken and written English.

  • Impeccable record and references.

  • A driving license is essential, please notify us of any points you have when making your application.

  • The role is five days per week, 9am – 6:00pm, on a rotating shift basis, including some weekends.

  • Our business runs 365 days per year so you will be expected to work some bank holidays and occasionally out of hours, we also give a healthy holiday allowance to offset this business need.

About you

See description
  • Language required: English.

The company

We started onefinestay to give people a new way to experience a place – staying in the finest homes in our favourite cities, with an unprecedented level of service and care. We're the only company that visits and vets each home in person.

We’re bringing handmade hospitality to the world’s greatest cities. And we’re looking for talent to help us build it, evangelise about it, and deliver it to create great experiences. We’re doing something no one has ever done before and there are myriad things we need help with. Whether it’s to take care of our guests and our members (and their homes), sell onefinestay to homeowners and would-be guests, or refine our background operations, we’re setting ourselves the highest standards, scrutinising our processes and generally bending technology to our will.

Can you picture yourself bringing handmade hospitality to the world’s greatest cities? We’re looking for people who treat their work as a craft and want to make an impact from the first minute. Are you that special someone? Come. Join us - find out more at onefinestay.com/jobs

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Maintenance Field Technician

London, United Kingdom

Full-time, Indefinite

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