Meet and Greeter
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Meet and Greeter

onefinestay - Rome

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Meet and Greeter

About the job

We’re looking for a bright and enthusiastic people person to join our Meet & Greet team and warmly welcome our guests.

Often the only members of the team to interact with our guests in person, Meet & Greeters make up the eyes, ears, and smile of our business. We arrive in advance of guests, getting to know our homes inside and out, while troubleshooting any last-minute fixes (disposing trash, replacing light bulbs, or tightening loose screws, for instance). Once guests arrive, we introduce the home, the neighborhood, and our service, ensuring our guests are comfortable and happy before we leave them to enjoy the home.The successful candidate will speak confidently and eloquently with all sorts of people, whether that’s a doorman at a high-end property, a passing neighbor, or a VIP guest in distress. As a representative of the company, you’ll be knowledgeable when it comes to our homes and service, but also have the smarts to know when discretion is in order. You’ll be adept at speedy problem-solving and your attention to detail will be unmatched, all the while remembering that you’ve been entrusted with something quite special: the first step to a perfect onefinestay. This is a freelance role.

Responsibilities

  • Ensure you know our homes inside so you can effectively brief guests.

  • Checking our homes are up to our high standards before the guests arrive.

  • Representative of onefinestay.

  • Ability to interact confidently with a wide range of stakeholders.

Skills and experience

  • Excellent communication skills and a warm and welcoming character.

  • A professional appearance and demeanor.

  • Tip top attention to detail.

  • A strong work ethic and a willingness to get your hands dirty.

  • A flexible schedule. Our guests touch down from dawn until dusk, including on weekends and holidays.

  • Though not required, customer-facing hospitality, restaurant, or retail experience is a plus.

  • Reliable transportation.

Why join us?

  • Accelerated accountability and learning.

  • Join a dynamic and international team on an ambitious journey.

  • Great learning opportunities

About you

See description

The company

We started onefinestay to give people a new way to experience a place – staying in the finest homes in our favourite cities, with an unprecedented level of service and care. We're the only company that visits and vets each home in person.

We’re bringing handmade hospitality to the world’s greatest cities. And we’re looking for talent to help us build it, evangelise about it, and deliver it to create great experiences. We’re doing something no one has ever done before and there are myriad things we need help with. Whether it’s to take care of our guests and our members (and their homes), sell onefinestay to homeowners and would-be guests, or refine our background operations, we’re setting ourselves the highest standards, scrutinising our processes and generally bending technology to our will.

Can you picture yourself bringing handmade hospitality to the world’s greatest cities? We’re looking for people who treat their work as a craft and want to make an impact from the first minute. Are you that special someone? Come. Join us - find out more at onefinestay.com/jobs

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Meet and Greeter

Rome, Italy

Full-time, Indefinite

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