Guest Service Officer - Front Office

[{{ $ctrl._job.status.name | translate}}] Guest Service Officer - Front Office
Park Hyatt Auckland

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Job description


About Park Hyatt Auckland 

 

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. 

 

About the role: 
This role will be part of the opening team, where you will get a chance to become a part of a luxury Auckland hotel. You will be there to ensure all guests are welcomed and farewelled ensuring there arrival and departure experience is seamless, while being fluent with Park Hyatt standards and the World of Hyatt Program. You will need to be able to work 7 days rotational shifts. You will handle all guest, internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.



  • Proven experience in high level environments
  • Excellent communication skills wirtten and verbal.
  • Has attention to detail ability to multitask.
  • Previous experience with OPERA PMS is desired.
  • Previous work experience in a hotel is desired.
  • Legal working rights in New Zealand

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.  


Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com. 


If you are looking for a fulfilling career, please apply now. 

Requirements

See description

Details

Job type
Full-time
Location
North Island, New Zealand
Department
Front Office reception
Starting in
As soon as possible
Duration of the contract
Indefinite

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