Waiter/Waitress

[{{ $ctrl._job.status.name | translate}}] Waiter/Waitress
Park Hyatt Saigon

Posted

Job description

  • You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
  • Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Works closely with other outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Seats, takes orders and serves food and beverage to guest
  • Clears and resets counters or tables at conclusion of each course.
  • Have a thorough knowledge and understanding of all food and beverage items in the menu to answer guests’ enquiries and to recommend combinations and up sell alternatives.
  • For Event Service member, where required, act as a Leader for small events and be available to guests especially during set-up, coffee breaks and meal breaks.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned.


  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Good customer service, communications and interpersonal skills are a must.
  • Can work flexible shift 

Requirements

See description

Details

Job type
Full-time
Location
Long An, Vietnam
Department
F&B service
Starting in
As soon as possible
Duration of the contract
Indefinite

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