In Room Dining Butler – Part Time

[{{ $ctrl._job.status.name | translate}}] In Room Dining Butler – Part Time
Park Hyatt Sydney

Posted

Job description

Description

    • To adhere to department standard for the completion of the Guest Services tracking / control sheets and daily logging systems.
    • Ensures the delivery of the Brand promise and provides a professional and courteous service to hotel guests at all times.
    • To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar and in-room dining menus in order to confidently recommend to guests.
    • To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests.
    • To ensure that all daily VIP amenities, special request guest rooms are prepared with the appropriate amenity or replenishment.
    • To offer a personalised and pre-emptive service, that is tailored to suit the individual preferences of each guest.
    • Required to be proficient in the working and knowledge and demonstrate the duties and tasks of the concierge and in-room dining roles and to be adaptable to for fill the specifications of these positions when required or delegated by management.

      Qualifications
      • Well developed computer knowledge, particularly in the use of MS Office, Lotus Notes and e-mail
      • Extremely organised with a strong commitment to maintaining a controlled working environment
      • Current NSW RSA Certificate
      • At least 1 year experience in a Food and Beverage outlet
      • Extensive knowledge of Sydney and surrounds (including restaurant, bars etc)
      • Preferable knowledge of Travel/Hotel Industry
      • Permanent residency or unlimited working rights in Australia

        Requirements

        See description

        Job type
        Full-time
        Location
        The Rocks, Australia
        Department
        Other
        Starting in
        As soon as possible

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