- To adhere to department
standard for the completion of the Guest Services tracking / control
sheets and daily logging systems.
- Ensures the delivery of the
Brand promise and provides a professional and courteous service to hotel
guests at all times.
- To be knowledgeable of all
Park Hyatt Sydney facilities, including the event spaces, spa, restaurant,
bar and in-room dining menus in order to confidently recommend to guests.
- To make contact with hotel
guests during their stay and offer to organise a wide range of services
and arrangements by professionally and efficiently handling their
- To ensure that all daily VIP
amenities, special request guest rooms are prepared with the appropriate
amenity or replenishment.
- To offer a personalised and
pre-emptive service, that is tailored to suit the individual preferences
of each guest.
- Required to be proficient in
the working and knowledge and demonstrate the duties and tasks of the
concierge and in-room dining roles and to be adaptable to for fill the
specifications of these positions when required or delegated by
- Well developed computer
knowledge, particularly in the use of MS Office, Lotus Notes and e-mail
- Extremely organised with a
strong commitment to maintaining a controlled working environment
- Current NSW RSA Certificate
- At least 1 year experience
in a Food and Beverage outlet
- Extensive knowledge of
Sydney and surrounds (including restaurant, bars etc)
- Preferable knowledge of
- Permanent residency or
unlimited working rights in Australia
- Job type
- North Sydney, Australia
- F&B service
- Starting in
- As soon as possible
- Contract duration