Ensures that all Front Office employees provide exceptional guest service at all times.
Assists the Front Office Management Team in efficiently managing the department.
To operate the computerised Automatic Night Audit system and to produce balanced daily results.
To ensure the daily accuracy of traffic sheets, folios, all types of vouchers and restaurant checks, before sending them to the Finance department.
To be familiar with the handling of cashiering functions
You are required to fulfil a ‘Deputy Warden’ role in the event of an emergency
Available to work permanent overnight shifts on a full time basis (11pm - 7am with flexibility)
Well developed Communication and Customer Relations Skills
Well developed Computer Skills particularly MS Office, email and Hotel Property Management system (preferably OPERA)
Good trainer, able to facilitate at all levels
Comprehensive knowledge of business needs, financial reporting and productivity requirements
University Degree/Diploma in Hospitality or Tourism Management is desired
Minimum 1 year work experience as an Assistant Manager - Front Office or 2 years as a Team Leader – Front Office with Night Audit experience is desired
- Job type
- The Rocks, Australia
- Starting in
- As soon as possible
- Contract duration