Restaurant Waiter - Waitress
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Restaurant Waiter - Waitress

Park Plaza Westminster Bridge London

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Restaurant Waiter - Waitress

About the job

Are you dedicated to delighting your guests and committed to redefining hospitality? Take the next step in your career and become our Restaurant Waiter / Waitress. Park Plaza’s Westminster Bridge Hotel is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as a Restaurant Waiter / Waitress will include:

-Take care of guest satisfaction by service and product delivery according to the guidelines of Park Plaza Hotels

- Welcome and greet all guests in a friendly, smiley, professional and welcoming manner following company standards

- Promptly handle customer queries and complaints in a professional manner and ensure that all details are communicated to the managers immediately

- Ensure all customer requests are responded promptly and effectively, and take responsibility for the service of your guests during meal periods

- Take full responsibility of the department in absence of the Restaurant Manager / Supervisor and run daily shifts

- Be fully knowledgeable of all Menus, drinks, wines and service procedures in the Restaurant and ensure the staff is trained to the standards.

 

We are looking for

The ideal Restaurant Waiter / Waitress will:

- Be passionate about exceeding guest expectations

- Have customer facing experience

- Have experience in a high volume food and beverage department/outlet

- Have knowledge of Micros computer systems on a managerial level desirable and produce adequate reports at the end of each shift

- Have a strong understanding of food and beverage service techniques

- Be able to work flexible hours including evenings and weekends

- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!

 

We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

About you

See description
  • Language required: English.

The company

The Hotel
Situated on London’s iconic South Bank, Park Plaza Westminster Bridge London lies in the heart of an eclectic area buzzing with festivals, exhibitions, film and theatre. Offering convenient access to Westminster and Waterloo Station, the hotel also places guests at the heart of the capital’s financial and political centre.

Guest rooms and facilities
A choice of 1,019 tastefully conceived guestrooms and suites includes an array of chic Penthouses and Suites adorning the hotel’s highest floors, each benefiting from an exclusive check-in area and express lift, balconies, and separate living and sleeping
areas. Superior Rooms boast flatscreen televisions and generous workdesks, whileexecutive guests can enjoy iconic views, access
to the 24-hour Business Centre and Executive Lounge. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with a 15-metre swimming pool
and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Six single treatment rooms and one couples treatment suite,
a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products including Elemis.

Meetings and Events
The hotel’s exceptional event space includes the signature 1,200-squaremetre pillar-free Westminster Ballroom, which can host 1,350 diners or 2,000 delegates theatre-style. This outstanding
space includes removable walls, integrated pin-spot lighting, a heavy
goods lift, private bar and a dedicated meeting planner’s office. Convenient ‘layered’ capacity for smaller events or meetings includes the flexible Plaza and Park Suites, which can accommodate
up to 1,000 guests with a dedicated foyer and Business Centre. Intimate City Boardrooms are located on each floor and offer enhanced privacy, Wi-Fi and spectacular floor-to-ceiling windows
for up to 24 attendees. With high-spec technology and experienced staff, Park Plaza Westminster Bridge is one of London’s leading meetings venues.

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Restaurant Waiter - Waitress

Lambeth, London, United Kingdom

Full-time, Indefinite

Start Date:

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