[{{ $ctrl._job.status.name | translate}}] Host Front Office
Pillows Grand Hotel Place Rouppe

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Job description

Host Front Office – Pillows Grand Hotel Place Rouppe

Are you communicative and solution focussed? Do you deliver genuine services? Are you able to retrieve the guest wish list and will you act accordingly?


Pillows Grand Hotel Place Rouppe

With our elegant and home style brand Pillows Hotels we focus on our guest who prefer a personal touch in carefully created and special ambiance. With an utmost service oriented focus we are able to reach a high degree of satisfaction and with that loyal guests. Home away from home, if not at ‘home then at least at Pillows’ is our goal.

As we are growing our portfolio of restyled and rebranded hotels conform our Pillows Standards and  Etiquette, we are looking for a professional Host Front Office. 


Your role

As a host front office you will be co-responsible for a unique experience and the overall well-being of our guests. You will ensure a warm welcome and make your guests comfortable by taking their luggage and offering a drink. With your attention for detail you ensure the perfect ambiance. Additionally your genuine guest focus will ensure their wellbeing. You will proactively provide information about the hotel and the points of interest in the area. As part of an all-round team of hosts you will combine your front office focus with back office work and where needed you will serve a drink.


Who are you?

Are you communicative and solution focussed? Do you deliver genuine services? Are you able to retrieve the guest wish list and will you act accordingly?

Check your profile;

  • Several years of hotel experience gained in a luxury setting, restaurant or luxury leisure with international guests.
  • A completed hospitality degree would be great.
  • Keen interest in continuously growing your hospitality and luxury experience.
  • Able to work independently with a positive mindset.
  • Impeccable communicative skills in Dutch and English. French would be an advantage.


What we offer

We offer an attractive compensation & benefits package. Driven by our ambitions we will have many opportunities for growth within our organization. And of course we offer you our very attractive staff discount in all hotels within our portfolio at International Hotel Management Group. 



IHMG is short for International Hotel Management Group B.V. and is the holding company of the hotel brands Sandton Hotels and Pillows Hotels. IHMG is a globally focused hospitality organization with a strong base in the Netherlands. The unique hotels are all situated on beautiful locations near the best places to visit. IHMG’s vision is clear-cut: our guests can look forward to staying at any one of our hotels, where our employees are passionate about providing them with nothing less than a great stay. With our tailored Pillows Hotels brand we launch our luxury boutique hotel collection. We are fully focused on realizing our ambition to transform Sandton hotels according the Pillows concept. Additionally we have the ambition to realize new locations across the major European cities.



Please apply via the link and we will get back to you as soon as possible and of course we hope to achieve our goals together with you.


We are looking forward to your application!


See description

Job type
Brussels, Belgium
Front Office reception
Starting in
As soon as possible
Contract duration

Pillows Grand Hotel Place Rouppe

Within 10 minutes of leaving Central Station or Station Midi/South, you will be on the historic and lively Place Rouppe. Surrounded by authentic Belgian architecture, you will enter a hotel unlike any other. Pillows Grand Hotel Place Rouppe instils new life into a neoclassical building.

As soon as you step into the newly refurbished Pillows, you will be welcomed by the residential ambiance of The Living. Savour a flavoursome dish, sip your way through a menu of carefully selected wines or relax and enjoy a pleasant read in front of the crackling fire.

Pillows Grand Hotel Place Rouppe is the ideal location to immerse yourself in the pulse of Brussels. You are just a few steps away from the city’s highlights and the local entertainment scene filled with bars, restaurants, theatres and galleries. After soaking up some culture or sampling the city’s nightlife, a soothing bed awaits you on your return to the hotel. Welcome to the epitome of timeless charm.

About Pillows
Pillows Anna van den Vondel in Amsterdam opened at the beginning of 2017 as the first hotel of the new Pillows label, which is part of the International Hotel Management Group (IHMG). The brand was introduced in Belgium with the opening of Pillows Grand Hotel Place Rouppe in Brussels on 8 September 2017. Pillows Grand Hotel Ter Borch in Zwolle, with the new restaurant Coperto Restobar, followed in November. The fourth Pillows hotel, Pillows Grand Hotel Reylof, opened in Ghent on the 8th of October 2018. A Pillows hotel on the Mauritskade in Amsterdam is currently under construction. IHMG has the ambition to open more Pillows hotels in other cities in the Netherlands and other European countries in the coming years.

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