[{{ $ctrl._job.status.name | translate}}] Host Front Office
Pillows Grand Hotel Reylof

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Job description

Host Front Office  - Pillows Grand Hotel Reylof

Are you communicative and creative in finding solutions? Do you deliver genuine guest services? Are you able to unveil the guest’s travel purpose and will you act accordingly?

Pillows Grand Hotel Reylof

We believe that today’s and tomorrow’s travelers highly appreciate an individualized experience when it comes to their hotel stays. A personal approach in an elegant and medium-sized one-of-a-kind hotel. That is why we created Pillows Hotels. For us, there is no greater purpose than the comfort and well-being of the people we serve; our guests, our stakeholders and of course you, our employee.

We always offer our guests excellent and professional service, efficient guest-oriented systems and a home away from home feeling. This combination has made Pillows Hotels industry leaders when it comes to guest satisfaction and an optimal working environment.

The well-known Grand Hotel Reylof underwent a metamorphosis in the summer of 2018. The entire service we offer changed, due to the implementation of our luxury boutique hotel concept Pillows. That is why we are looking for you.

Your role
As Host Front Office you will be co-responsible for creating unique experiences and for the overall well-being of our guests. There is no counter as you will be working out of The Living. In The Living you will ensure a warm welcome and make your guests comfortable and offering a drink like you would at home. With your attention for detail you ensure the perfect ambiance. Additionally you will show genuine guest focus by escorting all guests to their room or suite where you will ensure their well-being. You will proactively provide information about the hotel and the points of interest in the area. As part of an all-round team of hosts you will combine your front office focus with back office work and where needed you are delighted to serve a drink.

Who are you?
Are you communicative and creative in finding solutions? Do you deliver genuine guest services? Are you able to unveil the guest’s travel purpose and will you act accordingly?

Check your profile

  • Several years of luxury hotel or travel experience with international guests.
  • A completed hospitality degree.
  • Keen interest in continuously growing your hospitality and luxury experience.
  • Able to work independently with a positive mindset and able to make the necessary decisions when prompted.
  • A true teamplayer who can easily integrate in the current team.
  • Impeccable communicative skill in Dutch, French and English.
  • Valid EU work permit.

What we offer

We offer you a great opportunity in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. You will receive a competitive salary with benefits as well as an attractive discount scheme at all the hotels in our portfolio. Considering our ambitions, there will be opportunities for growth within our organization.

About IHMG

IHMG is the holding company of the hotel brands Sandton Hotels and Pillows Hotels. IHMG is a globally focused hospitality organization with a strong base in the Netherlands. The unique hotels are all situated on beautiful locations near the best places to visit. With our tailored Pillows Hotels brand we launch our luxury boutique hotel collection. We are fully focused on realizing our ambition to transform Sandton hotels according the Pillows concept. Additionally we have the ambition to realize new locations across the major European cities. More information? www.ihmg.eu

Are you the colleague we are looking for?

Please apply via the button and we will get back to you as soon as possible.

We are looking forward to receiving your application!

Requirements

See description

Job type
Full-time
Location
Ghent, Belgium
Department
Front Office reception
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite

Pillows Grand Hotel Reylof

We believe that today’s and tomorrow’s travelers highly appreciate an individualized experience when it comes to their hotel stays. For us, there is no greater purpose than the comfort and well-being of the people we serve; our guests, our stakeholders and of course you, our employee.

We always offer our guests excellent and professional service, efficient guest-oriented systems and a home away from home feeling. This combination has proven to lead to high guest satisfaction rates and an optimal work environment.
At Pillows Grand Hotel Reylof we offer a great opportunity in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. The newly designed Pillows Grand Hotel Reylof revives its heritage. Discover the Louis XIV style townhouse, mere steps away from Ghent’s historic centre. The new Pillows Grand Hotel Reylof reconnects modern flair with prestigious heritage. Start your career today at Pillows Hotels.

About Pillows
Pillows Anna van den Vondel in Amsterdam opened at the beginning of 2017 as the first hotel of the new Pillows label, which is part of the International Hotel Management Group (IHMG). The brand was introduced in Belgium with the opening of Pillows Grand Hotel Place Rouppe in Brussels on 8 September 2017. Pillows Grand Hotel Ter Borch in Zwolle, with the new restaurant Coperto Restobar, followed in November. The fourth Pillows hotel, Pillows Grand Hotel Reylof, opened in Ghent on the 8th of October 2018. A Pillows hotel on the Mauritskade in Amsterdam is currently under construction. IHMG has the ambition to open more Pillows hotels in other cities in the Netherlands and other European countries in the coming years.

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