[{{ $ctrl._job.status.name | translate}}] Internship Front Office
Pillows Grand Hotel Reylof

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Job description

Internship Front Office - Pillows Grand Hotel Reylof

Is guest-oriented service your first and second nature? Do you want to learn everything there is to know about the front office in a luxury establishment?

 

Pillows Grand Hotel Reylof

We believe that today’s and tomorrow’s travelers highly appreciate an individualized experience when it comes to their hotel stays. A personal approach in an elegant and medium-sized one-of-a-kind hotel. That is why we created Pillows Hotels. For us, there is no greater purpose than the comfort and well-being of the people we serve; our guests, our stakeholders and of course you, our employee.

We always offer our guests excellent and professional service, efficient guest-oriented systems and a home away from home feeling. This combination has proven to lead to high guest satisfaction rates and an optimal work environment.

The well-known Grand Hotel Reylof will undergo a metamorphosis in the summer of 2018. The entire service we offer will change, due to the implementation of our luxury boutique hotel concept Pillows. The reopening is planned for October 8th 2018. That is why we are looking for you.

 

Your role

During this internship, you will be a part of our front office team. You will be the first point of contact for our guests and it will be one of your responsibilities to make them feel welcome. When they require (touristic) information or want to make a reservation somewhere, it will be your job to assist them and give them advice. You will be taking care of (phone) reservations, check-in and check-out and the administrative processing of personal details. You will be in constant contact with guests which offers the perfect opportunity to train your service levels at a high and exclusive level.

 

Who are you?

Is guest-oriented service your first and second nature? Do you want to learn everything there is to know about the front office in a luxury establishment?

Check your profile;

  • You are currently pursuing a degree in hospitality. An internship is an integral part of your education.
  • A natural host with an operational mindset who strives to exceed our guests's expectations. 
  • A sponge who absorbs knowledge and experience and uses it to excel in everything he/she undertakes.
  • Convinced that it's all about the team, not the individual.
  • Impeccable communication skills in both written and spoken Dutch, French and English. Any other language is a plus.

 

What we offer

We offer you a diversified internship in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. You will join a team of experienced hospitality professionals who are ready to teach you everything they know about hospitality and coach you to become the best you can be. On top of that you will receive a monthly stipend.

Please note that we cannot offer accommodation to our interns. If you apply please make sure you have or can find accommodation for the duration of your internship. If needed, we can give you advice about this.

 

About IHMG

IHMG is the holding company of the hotel brands Sandton Hotels and Pillows Hotels. IHMG is a globally focused hospitality organization with a strong base in the Netherlands. The unique hotels are all situated on beautiful locations near the best places to visit. With our tailored Pillows Hotels brand we launch our luxury boutique hotel collection. We are fully focused on realizing our ambition to transform Sandton hotels according the Pillows concept. Additionally we have the ambition to realize new locations across the major European cities. More information? www.ihmg.eu

 

Are you the colleague we are looking for?

Please apply via the button and we will get back to you as soon as possible.

 

We are looking forward to your application!

 

Requirements

See description

Job type
Full-time
Location
Ghent, Belgium
Department
Front Office reception
Languages
English
Starting in
As soon as possible

Pillows Grand Hotel Reylof

We believe that today’s and tomorrow’s travelers highly appreciate an individualized experience when it comes to their hotel stays. For us, there is no greater purpose than the comfort and well-being of the people we serve; our guests, our stakeholders and of course you, our employee.

We always offer our guests excellent and professional service, efficient guest-oriented systems and a home away from home feeling. This combination has proven to lead to high guest satisfaction rates and an optimal work environment.
At Pillows Grand Hotel Reylof we offer a great opportunity in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. The newly designed Pillows Grand Hotel Reylof revives its heritage. Discover the Louis XIV style townhouse, mere steps away from Ghent’s historic centre. The new Pillows Grand Hotel Reylof reconnects modern flair with prestigious heritage. Start your career today at Pillows Hotels.

About Pillows
Pillows Anna van den Vondel in Amsterdam opened at the beginning of 2017 as the first hotel of the new Pillows label, which is part of the International Hotel Management Group (IHMG). The brand was introduced in Belgium with the opening of Pillows Grand Hotel Place Rouppe in Brussels on 8 September 2017. Pillows Grand Hotel Ter Borch in Zwolle, with the new restaurant Coperto Restobar, followed in November. The fourth Pillows hotel, Pillows Grand Hotel Reylof, opened in Ghent on the 8th of October 2018. A Pillows hotel on the Mauritskade in Amsterdam is currently under construction. IHMG has the ambition to open more Pillows hotels in other cities in the Netherlands and other European countries in the coming years.

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