Receptionist
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Expired

Receptionist

About the job

As Guest Service Agent you will provide accurate information and answers to guest questions or concerns and will ensure a satisfactory and timely resolution of customer service issues.
You will also assist the Front Desk Supervisor in preparing guest documentation as required as well as the Night Manager in reconciling all charge checks.
You will handle financial transactions and accurately maintains a cash float to be balanced at the end of the day.
  • Number of positions: 10
  • Competitive
  • Provided
  • As a member of the Princess Cruises Crew, we offer exceptional facilities and extensive learning and recreational programs for our crew. In your free time you will be able to explore the most amazing places on earth. Working for Princess Cruises is ideal if you love to travel and are looking to take your career to the next level. With us you will travel the world while experiencing and enjoying a challenging yet unique environment. Crew satisfaction is one of our main priorities and in your off time you will be able to enjoy our crew facilities such as a crew bar, fitness center, pool and a recreation center.
  • Department: Reservations Guest Relations Reception Administration Hostess Back Office Customer Service Front Office concierge Front Office reception

About you

Graduate of a recognized hotel or business school.
Minimum of one year experience as a Customer Service Agent or Hotel Front Desk Receptionist in an international upscale hotel environment.
Proficiency in the use of computer based programs.
Excellent Customer service skills.
Excellent command of the English and German languages, both verbal and written.
  • Language required: English. German is a plus

The company

We at Princess Cruises, offer exciting cruise career opportunities in a variety of on-board departments, including Guest Services and Food & Beverage.

Working for Princess Cruises is ideal if you are looking to take your career to the next level and enjoy working in a challenging and unique environment. We employ team members of over 70 nationalities, creating a diverse, equitable and inclusive working environment.

Princess sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call.

As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.

Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.

Regardless of the rank or role, we are one team with one dream at Princess Cruises and Together, we share our world, share our hearts, and create lasting memories.

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Expired

Receptionist

Italy

Full-time, Indefinite

Start Date:

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