QR17272 - Technical Systems Specialist | Qatar Airways | Doha

[{{ $ctrl._job.status.name | translate}}] QR17272 - Technical Systems Specialist | Qatar Airways | Doha
Qatar Airways

Posted
Interested in this opportunity ?

Job description

About You:

As a Technical Systems Specialist  you will provide first level support to users of one of the dedicated systems streams. (TRAX, AMPPS, peripheral systems and in future the new MRO system) . Perform maintenance activities required for the ongoing operation of the systems.

Other Accountabilities ( Operational )

You will :- 

  • Provide first level functional support for systems used by Technical Department. This includes business critical systems (TRAX, AMPPS and QAMS), Systems hosted by OEM’s (Airman, AHM) and Tier 2 systems (workflow, e-TDR).
  • Provide 24X7 System Support ensuring continuity and quality, with on premise and / or on-call availability of Support staff.
  • Perform User Management and Data Administration functions for selected Technical Systems.
  • Conduct data analysis and monitor system usage to ensure identified data controls are in place. Liaise with Data Owners within Technical to ensure any data inconsistencies are rectified immediately.
  • Execute regular releases of selected existing systems, with auditable records of all testing by the System Support & Subject Matter Expert teams from Technical Departments.
  • Execute integrated test plans, test scenarios as well as user acceptance and regression test packs for selected Technical Systems.
  • Extract and prepare weekly, monthly, KPI reporting using Technical MIS Repository. 
  • Extract and analyse data to provide inputs into identifying areas where system enhancements / development is needed.
  • Implementation of approved system changes in collaboration with IT department.
  • Support in defining and documenting system requirements taking into account:
    • Industry trends, requirements and deadlines
    • Department needs and requirements
    • End User requests  and priorities
  • Perform other department duties related to his/her position as directed by the Head of the Department


As a Technical Systems Specialist  you will provide first level support to users of one of the dedicated systems streams. (TRAX, AMPPS, peripheral systems and in future the new MRO system) . Perform maintenance activities required for the ongoing operation of the systems.

Other Accountabilities ( Operational )

You will :- 

  • Provide first level functional support for systems used by Technical Department. This includes business critical systems (TRAX, AMPPS and QAMS), Systems hosted by OEM’s (Airman, AHM) and Tier 2 systems (workflow, e-TDR).
  • Provide 24X7 System Support ensuring continuity and quality, with on premise and / or on-call availability of Support staff.
  • Perform User Management and Data Administration functions for selected Technical Systems.
  • Conduct data analysis and monitor system usage to ensure identified data controls are in place. Liaise with Data Owners within Technical to ensure any data inconsistencies are rectified immediately.
  • Execute regular releases of selected existing systems, with auditable records of all testing by the System Support & Subject Matter Expert teams from Technical Departments.
  • Execute integrated test plans, test scenarios as well as user acceptance and regression test packs for selected Technical Systems.
  • Extract and prepare weekly, monthly, KPI reporting using Technical MIS Repository. 
  • Extract and analyse data to provide inputs into identifying areas where system enhancements / development is needed.
  • Implementation of approved system changes in collaboration with IT department.
  • Support in defining and documenting system requirements taking into account:
    • Industry trends, requirements and deadlines
    • Department needs and requirements
    • End User requests  and priorities
  • Perform other department duties related to his/her position as directed by the Head of the Department


About Your Job:

Qualifications:

Essential

  • Relevant College or University qualification to min Bachelor's level

 Previous Experience:

  • Essential

  • Minimum 5 years relevant experience
  • Extensive experience in usage and support of mission critical systems, especially in the Aircraft Maintenance domain.
  • Working experience in MRO systems.

 

 Job Specific Skills:

  • Essential

  • Sound knowledge of Aircraft Maintenance Systems domain.
  • Highly developed planning, analytical and problem solving skills.
  • Understanding of key stakeholder functions.
  • Excellent interpersonal, communication and stakeholder management skills in a multicultural setting
Other Information:

When applying for a new role where you will continue to report to your current manager within the same cost center (CC), the I-NOC is not required.

If the new role does not report to your current manager, a signed and approved I-NOC must be uploaded along with your application. Please note that I-NOC must be valid only for the position stated. I-NOC must be uploaded no later than the closing date stated on this vacancy. For clarification or if you encounter any problems uploading your documents/I-NOC please contact your Admin or the Recruitment Team for assistance. Unfortunately, we will not be able to process your application further if all HR criteria’s are not met.

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. NOC (Qatar Airways Group Employees Only)
4. Other Relevant Documents\Certificates\Licenses

Requirements

See description

Job type
Full-time
Location
Al Khulaifat Al Jadeeda, Doha, Qatar
Department
Engineering & Maintenance
Starting in
As soon as possible

Qatar Airways

Other suggested jobs

{{:: 'Kitchen and Laundry Technician' | ellipsis : 40 : true }}

{{:: 'Marriott Marquis City Center Doha' | ellipsis : 35 : true }}

{{:: 'Polisher/ Painter' | ellipsis : 40 : true }}

{{:: 'Marriott Marquis City Center Doha' | ellipsis : 35 : true }}

{{:: 'Director of Engineering' | ellipsis : 40 : true }}

{{:: 'Sheraton Grand Doha Resort & Convention Hotel' | ellipsis : 35 : true }}

{{:: 'Chief Engineer' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton Doha' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
View 174 other offers