Lifestyle Concierge Manager
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Lifestyle Concierge Manager

Quintessentially

Posted

Expired

Lifestyle Concierge Manager

About the job

The Lifestyle Manager will be responsible for managing requests and CRM administration for some of Quintessentially Dubai’s most valuable Members and their demanding lifestyle needs. This will range from assisting with everyday tasks, such as restaurant reservations, chauffeurs, theatre tickets and hotel bookings, to accessing sold-out events, sourcing limited edition items, and organizing once-in-a-lifetime experiences.

Key Duties

-Providing excellent customer service to Members over the phone and in person
-Conducting research and putting together proposals
-Liaising with suppliers on behalf of Members
-Maintaining an accurate log of Member data in CRM
-Representing Quintessentially at networking events
-Meeting individual and team KPIs
  • Number of positions: 10
  • AED 10,000-12,000 per month
  • Accommodation & transportation allowance included in the monthly salary range listed, Commission and Flight ticket allowance paid once a year of AED 4,000
  • Department: Concierge

About you

Key Skills & Attributes:

-Required background: Hospitality, Tourism, Executive Assistance, Customer Service in a Luxury brand
-Experience in UHNW Individuals Servicing
-Luxury lifestyle local and international knowledge
-Excellent written & oral communication skills in English and Arabic
-Exceptional attention to detail
-Reactive problem solving
-Ability to work towards strict deadlines and under pressure
-Strong online research skills
-A ‘Can-Do’ attitude
-Passionate about customer service
-Strong work ethics
-Self-Starter
  • Language required: English. Arabic, Spanish, and French are a plus

The company

Quintessentially is devoted to enriching the lives of our members and communities through meaningful experiences and unparalleled access to the world of luxury.

We work to redefine luxury living by harnessing our rich global connections and expert cultural knowledge to elevate the lifestyles of our members and allow them more time to enjoy the things they love.

Website
http://www.quintessentially.com
Industry
Travel Arrangements
Company size
501-1,000 employees
760 on LinkedIn
Includes members with current employer listed as Quintessentially, including part-time roles.
Founded
2000
Specialties
Concierge, Lifestyle Management, Restaurant reservations, VIP Access, Travel, Personal Shopping, Food and Wine, Day-to-day errands, Emergency requests, Unique experiences, and Dedicated assistance 24/7/365
With an international network of over 40 global offices, our 1500-strong lifestyle managers and expert specialists, together speak 35 languages and are on-hand 24/7/365 to manage our members’ daily needs and deliver unforgettable experiences.

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Expired

Lifestyle Concierge Manager

Dubai, United Arab Emirates

Full-time, Indefinite

Start Date:As soon as possible