[{{ $ctrl._job.status.name | translate}}] Front Office Shift Leader
Radisson Blu Astrid Antwerp Hotel

Posted

Job description

Is BLU for you?

Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Blu Astrid Hotel, Antwerp we’re looking for problem solvers just like you!

At Radisson Blu Astrid Hotel, Antwerp we stand out together as one team and make memorable moments for our guests.

Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter.

If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?
Key Responsibilities of Front Office Supervisor/ Shift Leader:

• Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
• Participates in the prompt and courteous check in and check out of guests
• Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
• Develops and recommends appropriate training and development to meet Hotel and departmental needs
• People developer/exporter

Requirements

Requirements of Front Office Shift Leader:

• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision
• A positive approach, excellent organizational skills, and a passion for producing high quality customer care.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System

If this is your wake-up call, say Yes I Can!
Job type
Full-time
Location
Antwerp, Belgium
Department
Front Office reception
Languages
English, Dutch (optional)
Starting in
As soon as possible
Contract duration
Indefinite
Pay range
Not Specified
Accommodation
Not Arranged
Other benefits
Meals during shift

Radisson Blu Astrid Antwerp Hotel

Located directly across from the city’s major train station, this architecturally stunning hotel in Antwerp also provides easy access to the Diamond District and the fashion quarter. The 253 refurbished rooms feature design by Michael Graves and amenities like Free high-speed, wireless Internet and individual climate control.

The restaurant Made in Antwerp serves Belgian and international dishes paired with Belgian beers, and Aurora hosts the Super Breakfast Buffet each morning.

Two floors of conference facilities, including 15 meeting rooms, a ballroom and a business center, provide an ideal setting for business gatherings or special events.

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