Cluster Front Office Manager
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Cluster Front Office Manager

Radisson Blu Astrid Hotel, Antwerp



Cluster Front Office Manager

About the job

Cluster Front Office Manager

Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Radisson Blu Hotel & Park Inn by Radisson Antwerp, we’re looking for people just like you!

We are one team and make memorable moments for our guests.

Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Key Responsibilities of Front Office Manager:

• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilises leadership skills and motivation to maximise team member productivity and satisfaction
• People developer/exporter

Requirements of Front Office Manager:

• Proficient in all Front Office and Guest Relations procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System

If creating memorable moments is your passion, then check in with us and say Yes I Can! Come join us and Make Every Moment Matter!

Required skills: Leadership, Possess a Yes I Can! spirit

About you

  • Language required: English. French is a plus

The company

Located directly across from the city’s major train station, this architecturally stunning hotel in Antwerp also provides easy access to the Diamond District and the fashion quarter. The 253 refurbished rooms feature design by Michael Graves and amenities like Free high-speed, wireless Internet and individual climate control.

The restaurant Made in Antwerp serves Belgian and international dishes paired with Belgian beers, and Aurora hosts the Super Breakfast Buffet each morning.

Two floors of conference facilities, including 15 meeting rooms, a ballroom and a business center, provide an ideal setting for business gatherings or special events.

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Cluster Front Office Manager

Antwerp, Belgium

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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