[{{ $ctrl._job.status.name | translate}}] Front Office Shift Leader
Radisson Blu Beach Resort Crete

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Job description

The Front Office Shift Leader is responsible for managing daily operational procedures, guest issues and requests during his/her shift.

Moreover he/she is responsible for:
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Requirements

see job description
Job type
Seasonal
Location
Milatos, Greece
Department
Front Office reception
Languages
English, Greek (optional)
Starting in
May 2019
Contract duration
7 months

Radisson Blu Beach Resort Crete

Radisson Blu Beach Resort, Milatos Crete is a picturesque getaway, located just 40 km east from Heraklion Airport. Infinity sea views, two private beaches, lush zen gardens, waterfalls, 7 swimming pools and extensive landscaped grounds (190,000 m²), together with our multiple on-site dining venues enable our guests to make the most of their holiday. Our 318 spacious rooms and suites offer dramatic views of the dazzling waterfront.

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