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Expired
Guest Services Agent
About the job
Responsibilities
Resolves customer complaints and handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries
Coordinates arrivals and departure requirements. Ensures that any discrepancies are resolved. Reviews daily arrivals and ensures proper handling of Special Attention Guests, Return Guests, Groups etc.
A concierge may act as an in-house butler. His/Her daily tasks include booking dinner reservations, transportation, excursions, car rental, special occasions, and generally making the impossible possible!
Resolves customer complaints and handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries
Coordinates arrivals and departure requirements. Ensures that any discrepancies are resolved. Reviews daily arrivals and ensures proper handling of Special Attention Guests, Return Guests, Groups etc.
A concierge may act as an in-house butler. His/Her daily tasks include booking dinner reservations, transportation, excursions, car rental, special occasions, and generally making the impossible possible!
- Number of positions: 3
- Department: Guest Relations Customer Service Front Office reception Rooms division
About you
See description
- Language required: English. German, Greek, and French are a plus
The company
Radisson Blu Beach Resort, Milatos Crete is a picturesque getaway, located just 40 km east from Heraklion Airport. Infinity sea views, two private beaches, lush zen gardens, waterfalls, 7 swimming pools and extensive landscaped grounds (190,000 m²), together with our multiple on-site dining venues enable our guests to make the most of their holiday. Our 318 spacious rooms and suites offer dramatic views of the dazzling waterfront.