[{{ $ctrl._job.status.name | translate}}] Guest Services Manager
Radisson Blu Beach Resort Crete

Posted

Job description

The Guest Services Manager manages the Guest Relations Agents / Concierge Agents / Guest Relations Management Trainees. The responsibilites of each memeber are the following:

Resolves customer complaints and handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries

Coordinates arrivals and departure requirements. Ensures that any discrepancies are resolved. Reviews daily arrivals and ensures proper handling of Special Attention Guests, Return Guests, Groups etc.

A concierge may act as an in-house butler. His/Her daily tasks include booking dinner reservations, transportation, excursions, car rental, special occasions, and generally making the impossible possible!

Requirements

see details

Details

Job type
Full-time
Location
Milatos, Greece
Department
Guest Relations
Languages
English, Greek (optional)
Starting in
As soon as possible
Duration of the contract
9 months

Radisson Blu Beach Resort Crete

Radisson Blu Beach Resort, Milatos Crete is a picturesque getaway, located just 40 km east from Heraklion Airport. Infinity sea views, two private beaches, lush zen gardens, waterfalls, 7 swimming pools and extensive landscaped grounds (190,000 m²), together with our multiple on-site dining venues enable our guests to make the most of their holiday. Our 318 spacious rooms and suites offer dramatic views of the dazzling waterfront.

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