Assistant Meeting & Events Manager
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Assistant Meeting & Events Manager

About the job

DUTIES & RESPONSIBILITIES:

1. Handles M&E leads from start to finish – sends the proposal, participates in negotiations, coordinates with M&E operations team regarding the arrangements that need to be done, follows up with the guest satisfaction, ensures the payment is collected in a timely manner
2. Supervises the team and ensures that the responses are being sent on time and according to the brand standards as well as leads are being entered in PMS according to the procedures
3. Prepares consolidated Business on the books report, gathers feedback from the team members and leads Groups meeting every Sunday.
4. Handles complaints efficiently and ensures guests are 100% satisfied
5. Prepares monthly Carbon footprint report and submits it to Responsible Business coordinator
6. Reconciles preferred partners business info and reports as per the procedure
7. Provides finance department with feedback for the in case there are any pending Pay Masters and ensures pending payments are collected on time
8. Assists Reservations and M&E Manager to lead the team by:
a. Driving the M&E department sales activities
b. Implementing M&E department action plan
c. Representing department in Revenue meeting during his/her absence
d. Assigns leads to the team members
e. Executing the tasks assigned by Reservations and M&E Manager (e.g. preparing reports, consolidating feedback)
9. Pro-actively suggests ideas to improve departments performance and efficiency
10. Supports Sales department activities when needed
11. Responsible for training new joiners and coaching the team
  • Accommodation, Meals in Staff Cafeteria, Transport to and from the Hotel to Accommodation.
  • Department: Event

About you

Fluency in English
Minimum of 2 years of experience in Reservations/Events
  • Language required: English.

The company

Enjoy the stylish comfort of the Radisson Blu Hotel, Dubai-Media City with its elegant lobby, embellished with a stylish composition of wood, stone and glass with Swarovski chandeliers. The 246 rooms and suites of this Media City hotel carry that elegance through clean lines and warm decor and offer amenities such as Free high-speed, wireless Internet access, a mini bar and a flat-screen TV with cable. On-site dining provides guests with numerous options at several restaurants, bars and lounges, including flavorful Italian cuisine at Certo restaurant. Guests can luxuriate in the sunshine on an outdoor terrace or in the cool waters of our 2 outdoor pools or with a massage and spa treatment at Senso Wellness Center. The hotel’s meeting space caters to its many business travelers with 12 naturally lit rooms, spanning 582 square meters and outfitted with the latest audiovisual technology. The hotel is in the heart of Dubai Media City, a hub for the media industry with more than 1,300 companies.

We offer a free shuttle bus service for Media City corporate clients or companies and a full-service Business Class Lounge that provides private work space for Suite and Business Class Room guests. The hotel is within 10 kilometers of Burj Khalifa, The Palm Jumeirah, The Walk, Dubai Marina and Jumeirah Beach.

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Assistant Meeting & Events Manager

United Arab Emirates

Full-time, Indefinite

Start Date:

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