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Host/Hostess
Radisson Collection Grand Place Hotel, Brussels

Posted

Job description

For restaurant, we are looking for some new “shining stars” who will make sure that our guests will have an amazing experience. A warm smile and a friendly conversation go a long way in making someone feel welcomed and our Basque by Eneko Hostess team creates the guests first and lasting impression.

As a Host / Hostess, you are responsible for creating a warm, friendly and incredible environment for Basque by Eneko guests’ dining experience. Our Basque by Eneko Host / Hostess thrive on making loyal guests by taking them to their seats and presenting them with clean menus in a courteous, quick and professional manner, and greeting them with a warm and genuine goodbye.


Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile. For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.


Responsibilities

  • A warm and welcoming delivery while processing our valued reserved and walk-in guests
  • Excellent customer service skills in person and over the phone
  • Positive attitude and aim to provide communication skills
  • Provide accurate information and monitor waiting lists
  • Escort guests to assigned dining or bar area
  • Provide menus and explain the concept to our guests
  • Bidding goodbye
  • Maintain a clean reception and working area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist waiter staff as needed

Requirements

  • Excellent customer service skills in person, in writing and in speaking
  • Availability to work in shifts as needed
  • Flexible availability on nights and weekends
  • Good physical condition to walk and stand during an entire shift
  • You live in Brussels (or nearby)
  • French & English needs to be spoken fluently
Required skills: Excellent Communication Skills, Passion for hospitality

Details

Job type
Full-time
Location
Brussels, Belgium
Department
Other
Languages
English, French
Starting in
As soon as possible
Duration of the contract
Indefinite
Pay range
Discussed at venue

Radisson Collection Grand Place Hotel, Brussels

Famed for its glass-crowned, 7-story atrium and post-modernist architecture, our distinctive hotel was designed by Michel Jaspers back in 1989. Now, elegantly updated with remodelled interiors, the Radisson Collection Hotel, Grand Place Brussels seamlessly blends the best of international living with a powerful sense of place in one iconic Brussels landmark. Discover 282 elegant rooms and suites where refinement meets outstanding comfort. Sophisticated natives and savvy visitors find fresh foodie inspiration in the magical setting of our hotel's two new restaurants, bringing the most exciting eating experiences from the West and the East.
Finally, our remarkable conference center offers 18 beautifully redesigned meeting spaces with everything you need to host exceptional events.

Discover Collection. A place for you.

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