Reservations Representative
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Reservations Representative

Radisson Hotel Group (RHG)

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Reservations Representative

About the job



Are you passionate and driven enough to fill our house? We’ve got first class rooms … and conference facilities - your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! 

Our Revenue teams are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

Key Responsibilities:
-Supports the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled
-Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
-Develops and implements strategies where key revenue management metrics are identified, communicated and delivered
-Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance
-Builds and maintains effective working relationships with all key stakeholders
Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance

Requirements :
-Proven experience in reservations and conference/group sales management with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills

Radisson Resort Ras Al Khaimah, Marjan Island will open its doors very soon. We’re looking for passionate hoteliers to join us in our mission to successfully open the first ever Radisson Resort in the U.A.E. and make every moment matter for our guests.

With a pristine location on the Al Marjan Island, a spectacular manmade destination comprising four coral-shaped islands that open out to the shimmering waters of the Arabian Gulf, the hotel offers 388 rooms, impressive dining experiences plus extensive meeting and conference facilities. 

Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

We’re looking forward to meeting you

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Reservations Representative

Ras Al-Khaimah, United Arab Emirates

Full-time, Indefinite

Start Date:

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