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Sales Manager

Radisson Hotel Group (RHG)


Sales Manager

Job Description

·         Achieves budgeted goals by executing sales activities within assigned market segment.

·         Makes applicable number of sales calls per week, included in the number is site inspections, follow ups.

·         Assists in the development of annual sales goals.

·         Assists in the completion of reports.

·         Ensure own function operates within cost restraints.

·         Maintains effective internal and external communication.

·         Meets budgeted sales and profit margins by soliciting, selling, and confirming business as required.

·         Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.

·         Utilizes the “sales success” techniques.

·         Uses outside sales calls to solicit existing and new guests

·         Qualifies prospective leads.

·         Conducts on-site client inspections and entertainment.

·         Contacts in-house guests to foster additional business, repeat bookings, or referrals to other Rezidor hotels

·         Coordinates activities related to booked business with other departments

·         Communicates guests’ requests to all departments in an effective and timely manner

·         Ensures maximum occupancy on a daily basis by performing follow ups on progress of groups and other business booked.

·         Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan

·         Develops plans, special sales activities, and promotions for assigned market segments.

·         Conducts market analysis to determine guest needs, occupancy potential, desired rates, etc…

·         Attends Rezidor/Brand sales blitz, and/or trade shows in key market cities to develop new business and to contact established clients in these cities.

·         Communicates requests for special accommodation and suites

·         Prepares accurate forecasts as requested

·         Pre-blocks all special requests or VIP accommodations accurately.

·         Keeps Sales Department informed of group booking status

·         Communicates with Front Office Manager all Group VIP’s for appropriate treatment

·         Ensure all reservations are tracked correctly for statistical purposes

·         Follows up on commissions and other fees paid to travel agencies etc.

·         Liases with the Accounts Payable Department regarding credit issues

·         Seek business opportunities for other hotels within the Region while conducting sales calls (primary focus being hotel employed at)

·         Thorough research to be conducted during customer meetings in order to avoid information duplication sourcing.

·           Sales leads to be sent to Director of Sales /Sales Manager of hotel where opportunity exists.

·           Monthly sales lead list to be maintained and sent to hotel sales team.


Job type
Starting in
As soon as possible
Contract duration

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