Paid Internship in Front Desk!

Front Desk Intern/Trainee:

Participants will begin with an Orientation of the Property.
provides introduction to the interns to hotel policies, procedures, general operations, and customer service standards

Heading into the Front Office Management Phase where Participants will become more involved in front office duties, assisting and becoming more comfortable on advising guests on room types and upselling room upgrades, assist in preparing weekly occupancy forecasts while enhancing prior knowledge and skills obtained prior to this phase.

this will include training in Rooms Controller duties and receive PBX training.

Finally Participants will shadow the supervisors, They will assist in identifying and learning the operation of core rooms operations of a hotel to include PBX, night audit, reservations, concierge, and housekeeping, shadowing the housekeeping team while they are conducting room inspections; assist supervisor in scheduling, management of hospitality staff

-Hospitality degree or previous experience as a Hotel Front Desk Agent, Receptionist or similar role
-Customer service attitude
-Professional attitude
-Excellent communication and organizational skills