Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
Hotel Description - Insert brief overview of the hotel or department ( 3 - 4 sentences)
If you are looking for a dynamic environment for growth, please join us as :
Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following: • To consistently provide thoughtful, caring and sincere service• To lead and manage all aspects of the laundryvalet operation, ensuring service standards are followed• To prepare month end figures on linen quantities used and write off figures • To report any shortage of linen • To handle Guest concerns and react quickly, logging and notifying proper areas to service them• To train colleagues in the absence of the trainer• To follow departmental policies and procedures • To report necessary maintenance items• To follow all safety and sanitation policies• Other duties as assigned
Qualifications:• Previous leadership experience required• Computer literate in Microsoft Window applications an asset• University/College degree in a related discipline an asset• Excellent communication and organizational skills • Strong interpersonal and problem solving abilities• Highly responsible & reliable• Ability to work well under pressure in a fast paced environment• Ability to work cohesively with fellow colleagues as part of a team • Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position: Physical aspects of the position include but are not limited to the following: • Frequent standing and walking throughout shift• Occasional lifting and carrying up to 30 lbs• Occasional kneeling, pushing, pulling, lifting• Occasional ascending or descending ladders, stairs and ramps
- Job type
- Sanya, China
- Starting in
- As soon as possible
- Duration of the contract