International Recruitment Exchange Services
Hot Springs, CA, United States
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
The Concierge is responsible for providing personalised solutions to all guests’ needs and requests. The Concierge is required to demonstrate a pleasant and approachable demeanor during daily duties, has a guest centric approach in service delivery, embody a spirit of team work and a sense of responsibility to uphold the Raffles Brand. In joining the team for a pre-opening journey, the Concierge has to be ready to embody a tenacious and innovative spirit in building the team together with the leaders.
KEY ROLES & RESPONSIBILITIES
PERSONAL ATTRIBUTES REQUIRED FOR THE ROLE
The hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.
Raffles is an oasis for the well-travelled, and the home of emotional luxury.
With a history dating back to 1887, when Raffles Singapore opened its grand colonial doors for the first time, Raffles Hotels & Resorts, part of the AccorHotels Group, is an award-winning, international brand.
A global portfolio of twelve landmark properties embodies the spirit and elegant aesthetic of the brand. From secluded resorts to city hotels, the iconic Raffles experience is found in Singapore, Cambodia, China, Indonesia, Philippines, UAE, Saudi Arabia, The Seychelles, Turkey, Poland and France.
Every hotel and resort in the Raffles family has a unique personality. Each has a story to tell and a distinct sense of place. What unites them, and makes them indefinably and sublimely Raffles, is their proud dedication to the legendary Raffles tradition of delivering thoughtful, personal and discreet service.
Every employee wears a pin bearing the Travellers’ Palm because it is the symbol of the oasis. Travellers of old would drink the water stored in the base of its cup-like leaves, and use its East-West orientation as an informal compass. It is a reminder that the spirit of hospitality and sanctuary is alive and well at every Raffles hotel and resort.