Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
If you are looking for a dynamic environment for growth, please join us as :
Outlet Manager Summary of Responsibilities: Responsibilities and essential job functions include but are not limited to the following:
• To consistently provide thoughtful, caring and sincere service• Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed• Handle guest concerns and react quickly and professionally • To assist in the recruitment and training of F&B Colleagues• Balance operational, administrative and Colleague needs• Conduct regularly scheduled departmental meetings• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions• Have full knowledge of all Outlet menus
• Manage the departmental budget• Follow outlet policies, procedures and service standards• Follow all safety and sanitation policies when handling food and beverage • Other duties as assigned
Qualifications:• Previous Food and Beverage leadership experience required• Previous Point of Sale System experience required• Computer literate in Microsoft Window applications required• University/College degree in a related discipline preferred• Excellent communication and organizational skills • Strong interpersonal and problem solving abilities• Highly responsible & reliable• Ability to work well under pressure in a fast paced environment• Ability to work cohesively as part of a team• Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position: Physical aspects of the position include but are not limited to the following: • Constant standing and walking throughout shift• Occasional lifting and carrying up to 20 lbs• Occasional kneeling, pushing, pulling, lifting• Occasional ascending or descending ladders, stairs and ramps
- Job type
- Fulltime job
- İstanbul, Turkey
- Starting in
- As soon as possible