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Rancho Pescadero Resort and Spa
Posted
Closed
General Manager
About the job
Just an hour north of Cabo near the artist’s enclave of Todos Santos, a deceptively simple modern style yields sophisticated luxury on the Pacific coast of Baja. Rancho Pescadero’s relaxed vibe is perfectly played against a stunning display of nature’s exuberance. The sunset hued, intimately scaled resort is lodged on 15 acres beneath the soaring peaks of the Sierra Laguna Mountains on a pristine secluded beach, while the resort is going through a multimillion-dollar renovation and expansion it will maintain its attention to detail, the genuine warmth of the staff and the connection to nature will continue to lead guests to blissful renewal. Fresh air, delicious sparkling fresh food enjoyed al fresco and tasty handcrafted cocktails round out vacation perfection while being the luxurious new member to The Unbound by Hyatt.
The responsibilities of a General Manager include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, colleague satisfaction, quality assurance, and asset protection. The General Manager will demonstrate leadership and professional image to colleagues, guests, sales accounts, local community representatives, vendors, and competitors.
The General Manager is directly responsible for the success of the property. A hands-on approach is necessary to effectively manage the quality of customer service. The General Manager will also be involved in the interviewing of new colleagues.
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Prior GM experience in Luxury Resort and Spa setting
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Understanding of Resort Operations in Mexico through previous experience is preferred
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Ability to communicate in both Spanish and English is highly recommended
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Advanced understanding of destination marketing
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Advanced knowledge of restaurants, bars and events operations
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Advanced knowledge of Spa operations
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Previous experience in developing "Guest Experiences and Guest Journeys"
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Proficient Financial knowledge
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Ability to show high engagement in caring for colleagues
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- Department: Asset Management
Closed
General Manager
San Pedrito, San Pedro Tlaquepaque, Mexico
Full-time, Indefinite
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