Sales Executive, Corporate

[{{ $ | translate}}] Sales Executive, Corporate
Regional Sales Office – Frankfurt

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Job description





It takes a special kind of person to work at Shangri-La:

someone with an eye for details and the skills to perform;

someone with an attitude to deliver and a passion to delight.

Are you Shangri-La?



Purpose of the role:


We are currently seeking a Sales Executive, Corporate - Germany, Austria, Switzerland & Eastern Europe to be based at Shangri-La Regional Sales Office in Germany, Frankfurt. You will assist in maximising sales, revenue and room nights, for the company throughout the mentioned areas. As well you will be representing Shangri-La company, therefore candidates need to ensure that all dealings with clients and our hotels are conducted in a professional manner. Sales Executive will report directly to the Director of Sales. 


Duties & Resporsibilities:


•    Work in co-ordination with the DOS to produce the annual Marketing Plan and Budget for the above areas.
•    Plan sales appointments and activities.
•    Organize familiarization trips and take part when necessary.
•    Assist in organizing trade shows, exhibitions and sales missions.
•    Maintain and update client database on a regular basis.
•    Ensure response to all clients’enquiries is timely, efficient and according to the group policies.
•    Conduct tele-sales and follow-up accordingly.
•    Research new sources of business within the Corporate market segment.
•    Liaise with hotel executives in the co-ordination of their sales visits to the marketplace.
•    Handle RFP process for targeted HVGA, GA, DGA and NGA accounts and update the status in Nexus. 
•    Handle group requests and delegate follow-up to the sales co-ordinator.
•    Promote Shangri-La Hotels and Resorts in Germany, Austria and Switzerland in a professional manner and according to the group policies at all times.
•    Together with the DOS, assist in accomplishing the agreed target and objectives set out in the Regional Sales Office’s Marketing Plan.
•    Create and contribute to the positive working relationship among the RSO staff and the DOS, which emphasises the highest degree of professionalism.
•    Submit a monthly sales expense report to the DOS.
•    Submit a monthly report to the DOS on sales activities and market intelligence/trends.


Position Qualifications 


  • Mandatory - Fluency in German and English languages.
  • Highly desireble to have knowledge of the hotel/travel industry.



See description

Job type
Fulltime job
Starting in
As soon as possible

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