[{{ $ctrl._job.status.name | translate}}] Front Office Trainee
Relais Santa Croce

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Job description

Per il nostro Relais Santa Croce, sito a Firenze, una meravigliosa dimora privata situata in Via Ghibellina, tra la Basilica di Santa Croce e il Duomo

Ricerchiamo un

Tirocinante da inserire come Front Office Agent

La figura, si occuperà delle seguenti attività:

Gestione delle operazioni di check-in e check-out della clientela;
funzionamento del tabloid camere e di accettazione delle prenotazioni;
sistemi di booking;
adempimenti amministrativi in fase di arrivo, soggiorno e partenza della clientela, con particolare riferimento alle norme di P.S. ed alla privacy;
uso e funzionalità del centralino;
supporto alla Segreteria e assistenza di direzione;
informazioni alla clientela su punti di interesse e luoghi di attrattiva locali.

Requirements

Il/la candidato/a ideale, serio e disponibile, dotato di spirito di iniziativa e curiosità, possiede i seguenti requisiti:

Ottima conoscenza della lingua inglese e preferibilmente di una seconda lingua straniera tra spagnolo, russo, francese, tedesco.

Attitudine a lavorare in team;

Buona capacità di organizzazione del lavoro;

Spirito di osservazione e problem solving;

Incisività e orientamento ai risultati
Job type
Internship
Location
Florence, Italy
Department
Front Office porter, Front Office concierge, Front Office reception
Starting in
As soon as possible
Latest start date
October 2018
Duration
6 months
Accommodation
No accommodation
Other benefits
Meals and expenses Reimbursement

Baglioni Hotels

Our Group was created in 1974, when Roberto Polito built his first establishment in Punta Ala, Tuscany (Hotel Cala del Porto), working with his wife Lisa to develop a unique concept of hospitality in terms of life experience: a journey in the Italian style through its culture and various traditions.

With this in mind, we developed a Collection which currently counts 8 exclusive hotels and 1 resort mainly located in period buildings in the historical centres of Europe’s major cities of art. There are five hotels in Italy, two in France and one in the heart of London, a hotel inaugurated in March 2004, marking a significant turning point in the design concept for our Collection.

Today, our great adventure is beginning afresh courtesy of the family’s younger generation, Luca Magni and Guido Polito, the Group’s CEO, who are guiding the company towards new international projects.

One of the most significant examples of the new management is the idea behind the Baglioni Hotel in London, with its innovative style that has reinvigorated the image of the brand thanks to a close attention to detail, the careful selection of materials, and a constant balance between tradition and modernity, in the search for a less formal and more subtle vision of elegance and hospitality. This new concept of contemporary luxury is aimed at an increasingly demanding public that is attentive to new trends, such as our most exclusive suite – Roman Penthouse – a 590 sqm apartment with the best panoramic view of the Eternal City.

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