[{{ $ctrl._job.status.name | translate}}] Night Auditor
Renaissance Barcelona Hotel

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Job description

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.


Job Summary

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at beginning and end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up and maintain daily breakfast. Ensure breakfast, coffee station and Market are all fully stocked at all times. Clean and maintain public areas to include guest laundry, lobby and public bathrooms to the standards set by Marriott liaising with night housekeeper. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Fulltime job
Location
Barcelona, Spain
Department
Administration & General, Guest Relations, Customer Service
Languages
Spanish
Starting in
As soon as possible

Renaissance Barcelona Hotel

Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned avenue filled with impressive architecture, exceptional shopping and prominent business destinations, this stylish hotel in Barcelona aptly offers exceptional service and contemporary designs. Whether traveling for business or leisure, the lodging's well-appointed guest rooms feature luxury bedding ensembles, individual climate control, high-speed Internet, cable/satellite service and modern bathrooms to provide travelers with everything needed for a remarkable hotel experience in Barcelona, Spain. On-site steakhouse dining and a relaxing lounge offer exciting food and beverage options and the hotel's impressive event venues are ideal for business meetings, conferences and social events.

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