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IRD Order Taker
Renaissance Downtown Hotel, Dubai

Posted

Job description

Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.

Requirements

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Details

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
F&B Service
Languages
English
Starting in
As soon as possible
Duration of the contract
Indefinite
Positions available
2

Renaissance Downtown Hotel, Dubai

Exploring the world doesn’t have to stop when the working day starts.
At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career. As part of our team, you can share your inspiration and help our guests uncover hidden gems.

Renaissance’s latest hotel in downtown Dubai has something for every type of traveler. Situated just a stone’s throw from the iconic Burj Khalifa, we offer the best view in town of this city’s captivating skyline. But there’s so much more to do here than admire the scenery. With not one but two celebrity chefs in house, a charmingly discrete speakeasy style cocktail bar and the luxurious Six Senses spa, our guests might find it hard to leave us.

And this is where your journey begins. Whatever your skills, whatever your interests, the Renaissance Downtown Hotel, Dubai offers you the chance to discover new territory.

Let your Passion for Discovery become a Career at Renaissance Hotels!

Are you passionate about your neighborhood? Are you always looking to explore places not to find in a travel guide? Do you live life to discover?

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